Heliconias Restaurant by Kioro — Restaurant in La Fortuna

We stayed at the Arenal Kioro hotel and the front desk recommended us to dine at the hotel's restaurant 'Heliconias'. We had a terrible meal and paid over $100 USD for 2 special meals (Surf and turf + Lobster) without any drinks on Feb 26, 2023. It was horrible. The steak was raw instead of medium rare. It was chewy. I ended up being so sick from the food, threw up all night and was about to go to a hospital. Neither the restaurant management nor the hotel management did anything. Only the front desk called me the day after to see if I was ok. We contacted them 3 times and they said they were investigating and that was it. I do not recommend eating...

Magnificent morning buffet with slight variations each day to keep things interesting. Plantains are a must! Great mix of traditional/local options and pastries with selections more familiar in American cuisine. Everything was fresh and very tasty. Surf and Turf for dinner also exceeded expectations-...

Were here for dinner only (not as hotel guests). Food is of very good quality and in more special arrangements (not just what you typically get around Fortuna). Even though not cheap, we consider the price level very fair for...