At check-in, they gave us a downgraded room from what we originally booked with only 2 beds, not 3 as shown in the description or pictures of the room we booked. So we had to leave but they gave us a partial refund and kept $30 for using their room AC, and my family used the showers while I searched for another room. I thought $15 was more fair but I didn't want to waste even more time arguing with them about it. I'm still upset that we wasted an hour checking in, unloading luggage, looking for another hotel, reloading luggage. Stay down the street at Kokoro instead, they accommodated us last minute. Their property/rooms are much nicer, reception is much friendlier, and rate...
Read moreI am a regular visitor to the La Fortuna area. I have stayed in a variety of properties from high end to in town hotels. I even rented an apartment for a year. I have to say that my stay at Lumbres del Arenal was the most enjoyable of all. I was looking for a quiet place within driving distance from the city. I was looking for privacy in order to meditate and write. I was looking for natural beauty. Lumbres provided me all of the above. Most of all, Joana and her family was simply amazing. I felt I...
Read moreI can’t say enough good things about Lumbres Arenal! The family who runs it are so kind and caring. The view of the Arenal Volcan is fantastic. The free local breakfast is amazing and the location can’t be beat. The farm, wildlife and pool are a bonus - great value! Do yourself a favour and book your stay HERE! (Recommended to...
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