I have experienced both good and bad restaurants, but this was by far the worst experience I have ever had. Both the food quality and the staff’s behavior were extremely poor and unprofessional.
At Old Plane Lounge & Bistro, the food was completely inedible. The pizza was so poorly made that we did not take a single bite. The toppings were completely separated from the bread, and there was standing water on the pizza. Additionally, both the smell and taste of the food were terrible, making it impossible to enjoy the meal in any way. The burger was no better—we took one very small bite, but its awful taste made it completely impossible to eat.
When we complained, the staff was rude and dismissive, showing no concern for our experience. We immediately left the place, but despite not eating the food, we were still forced to pay the bill, which was completely unacceptable.
This was the worst restaurant experience I have ever had, and I strongly do not recommend this place to anyone.
Turkish: Ben birçok iyi ve kötü restoran gördüm, ama bu kesinlikle şimdiye kadarki en kötü deneyimimdi. Hem yemek kalitesi hem de personelin davranışı son derece kötü ve profesyonellikten uzaktı.
Old Plane Lounge & Bistro'da yemekler kesinlikle yenilemezdi. Pizza o kadar kötü hazırlanmıştı ki hiçbir şekilde yemeden bıraktık. Malzemeler tamamen ekmekten ayrılmıştı ve pizzanın üzerinde su birikintisi oluşmuştu. Ayrıca, yemeklerin hem kokusu hem de tadı çok kötüydü, bu yüzden yemekle herhangi bir bağ kurmak imkânsızdı. Burgerden sadece çok küçük bir ısırık aldık, ancak tadı o kadar kötüydü ki devam edemedik.
Şikayetimizi dile getirdiğimizde personel son derece kaba ve ilgisizdi, deneyimimizle hiç ilgilenmediler. Bu yüzden hemen mekândan ayrıldık. Yemekleri hiç yemememize rağmen hesabı ödemek zorunda bırakıldık, ki bu kesinlikle kabul edilemezdi.
Bu, hayatımda yaşadığım en kötü restoran deneyimiydi ve kesinlikle kimseye tavsiye etmiyorum.
Farsi: من رستورانهای خوب و بد زیادی دیدهام، اما بدون شک این بدترین تجربهای بود که تا به حال داشتم. هم کیفیت غذا و هم برخورد کارکنان بسیار بد و غیرحرفهای بود.
در Old Plane Lounge & Bistro غذاها کاملاً غیرقابل خوردن بودند. پیتزا آنقدر بد بود که حتی یک لقمه هم از آن نخوردیم. مواد روی پیتزا کاملاً از نان جدا شده بود و روی آن آب ایستاده بود. علاوه بر این، هم بوی غذا بد بود و هم طعم آن فاجعهبار بود، به طوری که اصلاً نمیشد هیچ ارتباطی با غذا برقرار کرد. برگر را فقط یک گاز خیلی کوچک زدیم، اما طعم آن آنقدر وحشتناک بود که دیگر نتوانستیم ادامه دهیم.
وقتی اعتراض کردیم، کارکنان بسیار بیادب و غیرمحترمانه برخورد کردند و هیچ اهمیتی به تجربه ما ندادند. به همین دلیل، بلافاصله رستوران را ترک کردیم. با اینکه غذای ما تقریباً دستنخورده باقی ماند، ما را مجبور به پرداخت صورتحساب کردند که کاملاً غیرقابل قبول بود.
این بدترین تجربه من در یک رستوران بود و به هیچکس توصیه نمیکنم که...
Read more♿✔️ wheelchair toilets just 30 seconds away. Food was fantastic and the menu is so huge with endless good options to struggle with. I have had the Mexican grilled chicken comes spicy, Chicken Casserole, Diana Steak all was just fantastic, cames with either veggies, rice and fries or two of those. My friends had the smoothies and they loved it. I have tried mojito virgin cocktail and it was really good. They have big screens for football games and get really fun with people around, there is a space for dance underground and night events as well take place. The places is really beautiful with great...
Read moreWould not recommend for thos who looks after the speed and service. We was waiting 30 min to be served with drinks- bottle of beer, coce can and one long island coctail, that eventually turned up to be ice tea with a bit of rum. Soup of the day was nice. Ribeye steak we asked for medium rare and we was served medium well. The same goes for Diana steak instead of medium rare it was well done. Pizza for the kid i asked to be without onion and peppers, still i found...
Read more