Confuzio Cafe — Restaurant in Limassol Municipality

I recently visited (23/03/23) this cafe-restaurant with a group of co-workers and had a disappointing experience. We were enticed by the 30% off food menu promotion advertised on the table, which stated that it was available from 12:00-15:00. We placed our food orders at around 1 pm and were surprised to find out that we didn't receive the discount when we received our bill later on. When I asked the staff member why this was the case, she told me that we had to pay before 15:00 to receive the discount. This information was not communicated to us at the time of ordering, and there was no signage or indication of this policy in the restaurant.

What made the experience worse was the staff member's attitude towards my inquiry. She was dismissive and implied that we should have known about the policy, even though we were not informed of it. Additionally, when I suggested that she could have reminded us to pay before 15:00 to receive the discount, she told me that she didn't want to disturb us because we were using our laptops. This was not a satisfactory response, and it left a bad taste in my mouth.

I want to note that this is my first review ever, and I feel compelled to share my experience. It's important to mention that my dissatisfaction was not about the discount or money, but rather the lack of communication and customer service.

Overall, I was disappointed with the lack of communication and customer service at this restaurant. I would not recommend it to others based on...

Commonly visited for us. Finally found some decent made coffee here (way better than that coffee island across the street). Menu for snacks and meals too. Club sandwich looked great but a little bland for our pallet. Fries were good though. Plenty of selections in the menu. Our server (from Greece) deserves props. We're from Canada and he gets it when it comes to service. Sadly something we find lacking in a lot of other places around here. Prices a little steeper compared to the competition but place was put together a little better than the others as well. ...

This place is the coziest cafe i have ever visited in Limassol. Their location there is pretty good because it has plenty parking which is not them but is a public so is much better. This place used to have many customers but at the time there people stopped going and i don't know the reason. The most people go there to watch football and some people just for a hang out day. Overall the place is...