XL Restaurant Grill & Bar — Restaurant in Prague

The interior is quite beautiful, however, I could not even try the food because of the rude behaviour of the waiters. With the ground floor nearly 1/3 full, we were told to go upstairs because we didn't have a reservation. Nobody seemed to care that I looked very pregnant (8th month), nor think about the fact that it definitely would not be easy for me to climb the stairs... When we got upstairs, we couldn't choose the table we liked (I would prefer to sit on the couch), instead we were shown to a table for two with chairs. Again, in a nearly empty room. When the waiter brought us the menu he told me that they have an umbrella stand downstairs and insisted that he takes my umbrella there but I refused, having seen another waiter trying to clean the very stand downstairs (for about ten minutes as we waited to enter), I decided to be on the safe side and not let my light-coloured umbrella get dirty bcz of it. Anyway, nobody tried to be nice, quite the opposite, so I did not even want to eat...

The experience was better than we expected. Staff is very friendly, they didn’t interrupt us often and didn’t mind us sitting there for hours. We even got compliments from one of the staff members and good recommendations! The atmosphere is beautiful. Two story restaurant with seats outside too. The toilets are giving off retro vibes. The food itself was just what i wanted. I had their spicy ribs (really big portion, thought i couldn’t finish it) and my friend had beautiful medium rumb steak. Both dishes were excellent and the ribs were really spicy and staff gave me napkins so i could wipe my hands, which i found lovely. They even had white girl music playing in the background and they were singing few parts too! We couldn’t help but vibe with it.

We are really thankful for the service and we will for sure visit it again! And will not forget...

Food was quite delicious, we also loved the dining area, as it is stylish and cozy. Positive feedback ends here, unfortunately. The "homemade" ice tea was the worst one I have ever had, it tasted like someone accidentaly made it too sour and then tried to fix with a XL scoop of sugar. Did not work. The worst was yet to come though. After meal we had to wait half an hour until someone noticed that we still exist. Busy time, can happen. However, what was absolutely distusting was the behaviour of a cashier. Guys, if you let your guests wait for 30 minuts, and yet you have an audacity to ask for tip, you should not be surprised that tip is low and maybe, just maybe, you should ask why rather then arrogantly comment "I will not even put this to terminal". Please kindly learn what a tip is and start to behave...