I have to revise the previous review that I leave anyway below. Good pizza, but shockingly rude service
I went there tonight with a friend. We arrived at 7:55 PM, placed our order, paid, and were told we could sit down, but that the restaurant would close at 8:30 PM. Our pizzas arrived (a bit burnt on the bottom, but tasty overall). At 8:27 PM, while we were eating the very last slice, the waitress came over and told us we had to leave. We said we just needed two more minutes to finish, but she handed us a takeaway box and literally kicked us out, so we ended up finishing our pizza outside on the street.
I understand if they wanted to close early (maybe because of J-dag), but you don’t throw customers out with a slice of pizza still on their plate. The pizzas are good, but with service this rude and unprofessional, I’ll never go back.
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The five stars for the food are for the “antico napoli” pizza (it should be anticA Napoli). The other “danish” style pizza I have no idea. We have been there on a Friday night, rainy, with lots of people waiting for their to go pizza and some wolts. It was hectic so our pizza was delayed but we got a free dessert and the waitress was so kind. That means: it’s 100%worth the visit, avoid rush-hours and enjoy one of the more...
Read moreNormalt er både pizza, service og levering rigtig god, men sidste oplevelse var simpelthen under al kritik!
Vi bestilte to pizzaer, og levering blev bekræftet til kl. 18.20. Klokken 18.19 ringer en (ellers sød) dame og siger, at de bliver forsinkede, da de har travlt. Vi får dog ikke af vide hvornår vi så skal forvente vores mad.
Ved 19-tiden har vi stadig ikke fået mad, og vi ringer for at høre hvor vores mad dog bliver af. "Den er på vej," lyder det. Der går dog cirka 30 minutter mere, før et bud ringer på døren! Han var flink nok, men man får ikke en forklaring eller en undskyldning - det ville ellers klæde dem med den sene levering. Da vi så åbner maden er den (som frygtet) kold og kedelig. Æv!
Vi ringer til restauranten, der tilbyder, at vi kan få en rabatkupon på halvdelen af beløbet. Ikke lige det, vi havde regnet med, men ok, det må vi så tage til takke med. Dagen efter får vi tilsendt rabatkuponen og ser til vores store overraskelse, at den skal bruges inden 30. december 2018! Altså har vi cirka 35 dage til at bruge en rabatkupon, og da vi bor i Aarhus V, er vi nærmest nødsaget til at bruge flere penge for at få leveret vores mad. Og med den dårlige oplevelse, som vi havde sidst, i mente, er det ikke just et sted, vi har lyst til at handle igen lige foreløbigt.
Alle kan lave fejl, og selvom 70 minutters forsinkelse er meget, er det, hvad der kan ske. Man skal så i det mindste levere varm mad, og kan man ikke det, må man levere en ordentlig kompensation. På baggrund af den her oplevelse, kan jeg i hvert fald ikke anbefale Markus...
Read morePizza was good but nothing extraordinary. It was pretty much your typical pizza in Denmark which is not bad at all but at the same time there was nothing that made this stand out or in any way make it better any other place. They did provide a few extras such as garlic drizzle / dip which was nice.. Location good and setting cozy. Service was great but no kitchen closes very early at 20:00 (8 PM) which made dinner...
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