Surf Café — Restaurant in Aarhus Municipality

The place looks so chill and inviting. But the service is everything but chill and inviting! Unprofessional service, cold food, no serviceskills to redeem the situation. Very arrogant and argumentative staffmember. The nails are sticking up on the tables, so make sure you have your tetanus shots up to date. We really wished the experience matched the location and the concept, alas it did not!

I did contact the company that owns this and other restaurants, and was met with great understanding and a wish to improve matters. They were very receptive and offered good service. Hopefully the experience in Surf Café going forward will...

Terrible service, the prices on the menu don’t match with what you’re actually paying, and they pretend not to have known despite this being a problem for a couple months, according to the reviews, probably hoping that people don’t notice or are so fed up and annoyed by the time they notice, that they choose to leave. The personnel is not very friendly and welcoming, the food is not...

Very long waiting time for the food. Personnel were not organised and they were missing orders. They clearly did not have enough personnel today for a very sunny day on a Public Holiday weekend. Is a shame as the location of this place is great but I did not have a pleasant experience at all. I don't recommend it if they don't change the way...