I'm Mexican and I was visiting friends in Copenhagen last weekend, we decided to go to Pastor Tacos and we were not disappointed. The food was rather good, small details in some of the dishes, but nothing that affected the essentials! Let's face it, I have found some of the best tacos in Copenhagen, and as a person, that has worked in kitchens, I can say that Pastor did well. I especially liked the service from the front, a guy René, who was in charge of the orders coming in, and delivering the ones out, as well as serving some tables. I especially liked the part where he recommended us and other clients, how to choose the best combination out of the customer's own liking. this proves the point that service in details makes an outstanding experience. To my surprise, the music wasn´t Mexican, and instead of discomforting me, I realize that is quite ok not to hear Mexican music in a place in Copenhagen that serves tacos. Gracias y volveré en...
Read moreA strange thing happens in Denmark, you get hungry for a taste of home and then you search for it and never find it. I know how I like my Mexican food because I’ve eaten it my whole life. But you will not find Mexican flavor here. Not at all. The chef here said he was from Hermosillo and normally this would be exciting to meet someone close to my Home but he should know what Mexican food tastes like, the culture etc and sadly it misses essential qualities that make it Mexican. The salsas are for the Danish pallet (like a pepper mayonnaise) and they are not to be found in Mexico. But the love and passion is not in the food and it lacks quality. I am sure this place is wonderful for the locals that haven’t developed a taste yet but people who know real Mexican flavor, culture and hospitality will...
Read moreBad service… Tried to call 35 times in two day’s no answer… Wanted to redeem some vouchers and had to call to order since the voucher didn’t match with the online ordering options.. wrote a mail and the answer is simplified to bad.. the vouchers expired the day after the second day of missed calls and the mail. They replied that I should have used them earlier.. they forgot to mention in the voucher that you should use them at least a week before they expire…
That’s a bit of a scam in my opinion
Answer to reply: Closing your options for contact and not declaring it anywhere and saying that I in hindsight had to show up as the obvious choice underlines what I would call bad service. I live on the other side of town so calling or ordering ahead of is quite common for me and others...
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