The Grand Café — Restaurant in Sønderborg Municipality

The first time i visited this cafe i had a great experience and also left a review of 5 stars that expressed that.

Now, as of January 2025 i have planned to go to this restaurant on 2 separate occasions and have been unsuccessful.

They have been promoting this burger covered in brown sauce on a sign outside of their cafe of which i have been planning to try as the deal is only for January.

In mid January i planned to go to the restaurant but unfortunately there was a sign on the door stating that they are closed due to sickness. I figured fair enough and i would come back another day.

Last night the 25th of January. I strategically planned to visit the restaurant once again at 8pm. This was due to two reasons, i could see that on their website it specifically states that the kitchen stops making food at 9pm. Additionally, from 8-10pm there is a happy hour deal on cocktails of which me and my girlfriend wanted to take advantage of on her birthday.

So we had planned the entire day to go there due to the claims on their website.

At 8pm we arrive, we politely ask for a table for 2, in which the waiter asks if it is for food or drinks. We say food ofcourse because i have been thinking about the burger they have been promoting all of January. We are then told that the kitchen is closed. I ask why that is when their website clearly states that their kitchen is open until 9pm. The waiter starts with some BS excuses claiming that i mis-read the website and the restaurant is open until 21 but not the kitchen. I just say whatever and we will take our business elsewhere. However, funnily enough i notice on the way out of the door it specifically states on the door that the KITCHEN is open until 9pm. I find it disrespectful that he attempts to claim that i misread the website and starts making BS excuses. Additionally, i double checked the website to confirm that it indeed does state that the KITCHEN closes at 9pm and NOT the restaurant. If that's how you guys want to treat your customers then go ahead. I wont be back, ill visit one of the many other restaurants that neighbor you and do my business there. Disappointing experience to say the least.....

I would've been completely fine if the waiter said that you guys closed the kitchen down early due to the lack of customers or for WHATEVER reason it may be that the kitchen was closed down early. But to try and make false claims against your customers is ridiculous.

Honestly, i live right next to the cafe and walk by frequently. I've noticed the lack of customers at the restaurant and that was another reason why i have been motivated to visit the restaurant in January. I wanted to support it and make sure it still exist in the future. But that went out the window last night.

-------- prior review --------

There are soooo… many restaurants with underwhelming service in Denmark and this is not one of them!

The service was fantastic, was asked multiple times if everything was as it should.

Food was fantastic (burger) and up to danish cafe standards.

Prices were reasonable and students can get 15% discount with...

Skuffende. Var der for to år siden til en fin oplevelse, som vi så ville vise nogle venner i går lørdag. Det var ikke godt. Vi kom ind i en ikke halv fyldt restaurant og blev taget imod og vist vores bord. Så gik der omkring 20 min før en tjener viste interesse i os og spurgte hvad vi ville have. Vi bestilte alle 4 et tilbud på mørbrad. To med vin en øl en drink og vand til alle. Kødet skulle steges 3x medium rear og 1 x medium. Kort tid efter kom en fra baren og sagde at køkkenet kun havde 3 mørbrad tilbage, men den sidste kunne få en striploin. Det er jo fair nok, vi bad så om at det var en af de 3 medium rear der blev ændret til striploin. Og sagde at der samlet stadig kun var 1 bøf der skulle steges medium. Så kom drikkevarerne, men vand kun til de to med vin, tjeneren havde ikke lige forstået alle Villa have vand. Maden kom, 2 stk mørbrad medium og 1 medium rear. Hmmm vi sagde det var forkert ift. vores bestilling. Ok sagde tjeneren og gik igen, men vi vidste jo der ikke var flere mørbrad, så det gav ingen mening. Han kom retur og sagde der var 2 medium rear og 1 medium nu. Selv om vi sagde det ikke kunne lade sig gøre insisterede han, Derudover en medium rear Striploin. Som ventet var de to mørbrad alt for stegte, mere gennemstegt end medium. Hvilket vi bemærkede overfor den unge tjener der bare trak på skuldrene. Alt i alt en forfærdelig oplevelse. De to bøffer var ok. De to som kul og servicen ikke...

𝘿𝙚𝙩 𝙛𝙞𝙠 𝙫𝙞:

🍴 Smørstegt fiskefilet, med grov remoulade og citron

🍴 Kartoffelmad med mayonnaise, rå og ristede løg.

🍴 Æg med rejer, avocadocreme og stenbiderrogn.

Fin sprødstegt fiskefilet med en velsmagende grov remoulade.

Der var bid i kartoflerne, standart mayonnaise, rå og ristede løg, samt karse og et stykke salat under det hele, som jeg fint kunne havde undværet.

Æg og rejer går man ikke galt i byen med, holdt sammen med en avocadocreme (formoder jeg) og pyntet med røde og sorter stenbiderrogn.

Restauranten ligger skønt på rådhustorvet midt i Sønderborg

Restauranten har “kun” disse 3 stykker og de er ikke engang på deres kort, man skal finde deres opslag på Facebook for at opdage det.

𝗦𝗺𝗮𝗴: Ok smag og man får ikke alverden for 160 kr. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: Også ok, det unge menneske havde i hvertfald travlt. 𝗛𝘆𝗴𝗴𝗲: Dejligt at sidde midt på rådhustorvet og se på det pulserende byliv. 𝗨𝗱𝘃𝗮𝗹𝗴: Har været flere steder med kun et eller to stykker smørrebrød på kortet, og det var så fint, men man kunne i det mindste finde dem på kortet, det kunne...