Ristorante Pizzeria Roma — Restaurant in Silkeborg Municipality

Visited with extended family as part of our Morfar’s memorial weekend and it was a disaster from start to finish.

We arrived at 7.30pm on a Friday and only 3 other tables were occupied. We were greeted by a young waitress who took our drinks orders and we then had to wait 50 minutes to get them. They didn’t have any bottles of the house red OR house white (despite it being a very limited wine list of about 5 wines) and in the end we had to settle for alternative wine options/carafes.

Our food took about an hour to arrive and when it did our experiences were mixed: the pizzas were generally good but the pasta dishes less so. My cousin’s carbonara had just ONE piece of bacon in it and no pepper. When this was raised with the owner he stated that salt and pepper weren’t listed on the menu as ingredients included in the dish and so we shouldn’t have expected it. There was a lot of confusion when the food arrived as staff just shouted out the dish number from the menu (which we hadn’t been told to remember) and they couldn’t tell us what each dish was. We ended up asking for a menu so we could work out which dish belonged to who. One pizza was completely wrong and when the correct one came out, it had bacon on it which wasn’t in the listed ingredients! When the manager was asked why the wrong pizza had been delivered to the table he stated that he couldn’t read the handwriting of the waiting staff so he’d had to guess!

At the end of the night, we complained to the manager about our awful experience and he just made excuse after excuse refusing to apologise or accept any fault. At the end of the discussion he agreed to a 50% discount on the misdelivered pizza but stated that he ‘wasn’t making Italian food in Rome - he was making Italian food in Silkeborg’…… The restaurant is called Roma but it seems customers shouldn’t go expecting Italian cuisine of any note.

Stay away unless you want a confusing and chaotic...

So expensive but the food was so poor. Had the food at least been normql price I wouldn't rate it so low. Nothing Italian or unique. Except I never paid this much for a pizza they served me completely burned. Expected something at least fresh but tasted just like any cheaper pizza. Except burned. At least the servers was kind. I was served a Cocio though. Open and unshaken with all the chocolate in the bottom of the flask. I assume the high prices pay for the building, not education or ingredients. At least we were full though dissappointed. No wonder there were so many seats free a friday night but I have no clue why their ratings are so high....

August 31, 2022 when to this restaurant with my family to have dinner. When busy they forget to take the order of the guests that are already in the restaurant. We waited for 35 minutes patiently to take our order but no one came even after waving out to the staff to get their attention. All other guests that came after us were attended. When I went up to the staff to tell her that we have been waiting for long, she very rudely told me that they were very busy and they will come to our table when our turn comes. Very rude. Never come back to this...