Klochs — Restaurant in Thisted Municipality

Pretty alright burgers. Not the best one I have ever had. I ordered the mushroom burger, which could have had more mushrooms. But the mushrooms were really good. The burger patty tasted similar to loosely packed minched beef, so it was not very pink and more medium cooked. But it was a big burger and good amount of fries.

In the beginning we had to sit outside, because it was quite busy inside at 7:15PM. But we asked twice if there was a table inside, and a bit begrudgingly the hostess moved us inside.

But the waitress was sweet and apologized that the kitchen had forgotten to give my husband his extra onion rings for his burgers. They gave him like 6 big onion rings! Probably much more than had it actually made it into his burger.

The table next to us seemed to wait a long time for their food, but they offered them a complimentary nachos - which was...

Ærgerlig oplevelse hos jer i aftes.. Cheese burgeren var den kedeligste burger og helt uden smag. Bøffen var slet ikke krydret, og faktisk var vi rigtig meget i tvivl, om det var svinekød i stedet for oksekød, hvilket vi spurgte servitricen om, da hun endelig passerede forbi i dén ende af restauranten, vi sad i. Hun gik i køkkenet og spurgte, og vendte tilbage med et uengageret svar om, at jo.. Det ER oksekød, og gik så videre. Vi er stadig meget i tvivl. Ved betaling sagde den unge mand bag kassen: Jeg håber alt var, som det skulle være, og vi svarede, at vi ikke var helt vild begejstrede, da vi var meget i tvivl om burgerbøffen rent faktisk var grisekød i stedet. Han svarede høfligt: Det beklager jeg virkelig, og så var dén sag ude af verden. Der var ikke meget engagement at finde hos nogen af medarbejderne. Burgerbollen var helt blød, burgeren var PROPPET med salatblade (hvilket virker helt skørt, når man har tilkøbt salatbar!) og så var der to ringe af syltet rødløg, som dog nærmere var rå. Der lå to små tomater, der blot var halverede ved siden af burgeren. Dressingen i burgeren smagte ikke af noget. Den kedeligste smagsoplevelse til dato. Heldigvis havde vi da tilkøbt salat og kartoffel bar, så vi spiste os mætte derfra - vi levnede begge en halv burger, den var ikke engang værd at spise færdig. Burgerne blev serveret af en ung pige, som så meget sur ud. De blev stillet resolut på bordet, uden et ord, eller et smil. Ikke meget kundeservice dér. Der blev ikke fulgt op på maden - ingen spurgte, om alt var i orden. Og så er det måske LIGE simpelt nok med en rulle køkkenrulle på bordet, i stedet for servietter. Klochs.. Det er altså en ommer! Virkelig skuffende oplevelse. Det vil vare længe, inden vi får lyst til at besøg jer igen. Desværre - Klochs har tidligere været vores yndlings burgerbar - inden konceptet...

The food was outstanding but the customer service was really poor. The waitress walked passed us multiple times before taking our order. After finishing our meal it took them 20 minutes to bring us the desert menu. Another 15 minutes later the waitress came back and he told us that they'll close now and we can't order any desert anymore. What kind of bs is that?!?!?! Never in my life I had witnessed something like that. And of top of that the waitress was far away from being friendly. I can only recommend the food at this place, so 2...