The worst service!!! The food was bad and the attitude of the staff was terrible!!!!!
We went to the restaurant dinner time for the fire dance. After sitting down and ordering, the smell of oil was so strong(stand for the fire dance?)that we moved. Of course, I asked one of staff first. He said that we could move with our table numbers.
Suddenly waitress came and said, "Did you move?" with a grumpy expression on her face. But that was just the beginning...
We had fried rice on our menu, but they didn't give us spoons. So we had to ask several times to get it. We also had to ask several times to get lemon after ordering beer. When we asked again for lemon, the waitress had a grumpy expression again. So we told her that she didn't give it, even though we had asked her several times. she said "Who?", we knew what her meant. Who would know the name of the waitress?😂
And she brought the bill before we got the lemons. Is that a sign that we should get out?🤣 After that, we got the 3 lemons. Usually one lemon one glass of beer.😅 We left the restaurant feeling bad after seeing it shake off empty beer glass on the floor next to us when they collected it.
We didn't get to see the fire dance highlight that we had been looking forward to, and the service from the staff was very worst. It was an unforgettable...
Read moreWhere to even start?
The music was Way too loud (shouting was necessary) and every time we got the waiter to turn it down, it only lasted one Bula song before being turned to max.
The waiter couldn’t take drinks and food at the same time, so we were ensured that she would be right back, however after 20 minutes we flagged a waitress to order our dinner.
Forward 1 1/2 hour where we still were waiting for our food. Finally our food arrived. Anticipation was through the roof until seeing the food… Uck… hopefully it tastes well… bland, tasteless, overcooked, microwaved, the pork mozzarella balls way too salty, the bbq pork ribs bland and full of bones and no meat, the pasta burnt with hot olives containing stones, a hot cucumber cut into big chunks and a bath of grease and water in the bottom of the plate, the pizza was boring with no taste and would probably be better off as a frisbee.
Eating a bbq from a tin shack and getting seriously ill from food poisoning would be a better experience than wasting so many Fiji dollars in that restaurant.
After spending three weeks on Fiji, I must admit, this has to be the absolute worst restaurant…
Now on the positive note: The canned coke zero was quite nice. The view was quite nice I can imagine, such a shame that it was dark and...
Read moreDisappointed and Unsafe Dining Experience
My wife ordered the “Mediterranean” pasta dish, and after finishing her meal, she started experiencing swelling in her mouth and severe nausea. Turns out, the dish contained nuts, something that was not mentioned on the menu. My wife is allergic to nuts, and this oversight could have been extremely dangerous.
Despite explaining the situation to the staff, all we received were apologies—no action or compensation to address their mistake. Ten minutes after leaving the restaurant, my wife began vomiting and couldn’t sleep all night.
We returned the next day to express our dissatisfaction and were offered a free dish as compensation, but only up to $26—honestly, laughable given the situation.
We decided to order two different burgers: one priced at $26 and another at $34. However, we received two of the same $26 burger. To make matters worse, the burger was missing the caramelized onions mentioned on the menu, and instead, it had cucumber—which wasn’t listed. Those burgers were good, but…
The floor team were so nice with us to understand and make the best. Thank you.
This experience was unprofessional, and downright unsafe. From allergens not being disclosed on the menu to poor kitchen management. I wouldn’t recommend this...
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