Andine — Restaurant in Bergerac

Extremely disappointed, service has never been their strong suit but food was good enough and we enjoyed the diversity on the menu compared to other places around. However, went last week and I think this will be our last. 🌞 We booked a table at noon with two small children on a rather hot day. Both us and another family with children were placed at the two sunniest tables outside. 🚼 They have two, I guess "vintage" highchairs that are NOT safe at all. No separation between legs and unstable. I had to hold my very active 9months old the whole time for fear that she'd fall. It's not the first time we've had this issue and I know we're not the only ones to have mentioned the need for better highchairs in the past. Plus they have only two in an area visited by numerous families with small children. In fact they didn't have one for the children at the table next to us. Most restaurants in the area and everywhere really use €15 a piece chairs from IKEA which are safe and easy to clean. Did I mention those were wooden chairs and trays. 🙉 Service was as slow as usual with untrained staff who where really nice but don't know the menu and to whom you have to ask for the same thing at least twice every single time. 🥑 Last but not least, we had to use the salt and pepper and ask for lime to dress our guacamole. The avocado was turning black and it was lacking any kind of condiment. I've been many times in the past and realised at the first bite that it was absolutely bland. Needless to say, next time I'll make my...

We had a group of 8 +2 kids that didn't eat.

The Prawn starter we shared was really nice and can't fault it, however:

We waited 90 mins for our main course to arrive. Baring in mind everyone is ordering either the Tortilla or the Wok main course.

The food itself was average, nothing you couldn't do in a pan at home.

The main issue we had was that we saw groups of French people arrive, sit down, and have their mains in front of them within 20 mins. Not just that, the portion sizes we saw around us, was at least double. Stacked beef and chips falling off the plate.

The meals we were served where not even close to the sizes served around us to the locals.

I can only imagine the 5 star reviews were by French/Local people who were given the proper experience.

Not on and it couldn't have been more obvious as we left and saw everyone...

My experience was pretty good, my husband was less lucky unfortunately. I had the wonderfull small ceviche as a starter which was amazing. Then I had the fish and chips made in a Peruvian way (forgotten the name). Both wonderful. Chocolate dessert was nothing special especially not if you compare it with the Italian restaurant across. My husband was very unlucky he chose the wan tan. They were fried way too long and practically non edible. They should have made new ones and we should have complained. Also his entrecote wasnt anywhere near tender. It was too busy and we had to wait about 25 minutes to pay (had to walk in eventually !twice! as no waiter seemed to pass our table. All surrounding tables had to do the same, definitely understaffed). Staff was...