McDonald's — Restaurant in Castres

👋McDonald’s – Clermont-Ferrand (Stade ASM Montferrand)

I’ve noticed a few ongoing issues at this location. The café latte is far too watered down with ice — you can barely taste the coffee itself, as it’s diluted and lacks flavor. The fries are consistently disappointing, never served hot; they’re usually just warm or even cold.

Quality food vs quantity orders is important. Service can be slow compared to the Jaude location, which is noticeably faster. Another frustration is the cleanliness: many diners leave tables messy, and staff don’t always keep up with cleaning between services. It’s common to see leftover food, fries, or lettuce on tables and the floor after lunch, which detracts from the dining experience.

Overall, while McDonald’s is convenient, this particular location could improve significantly in drink quality, food temperature, and maintaining a clean and welcoming...

The dirtiest Mac I've ever been. We arrived in the afternoon, the visitors were me and my son and a couple of other guys, but the restaurant was very dirty, uncleaned, and if it weren’t for the child’s request, I would have left there. It’s very unpleasant to visit such Mac... and the staff? Do you think they were interested to work in a clean place? Absolutely not, they don't care, the concept of 'cleanliness' and 'hygiene' is totally foreign to this place. And yes, look at the cheeseburger on the children's menu, in all the restaurants of the network, ketchup is inside, but here it's just one side of the cheeseburger was filled with ketchup. The...

Why is it that when McDonald's introduce an automated system to make the experience more efficient.. It takes 15 to 20 min to serve an order when there were very few customers waiting and the kitchen looked like the staff were falling over each other When having asked twice where the order was... It finally arrived cold. I could sort of understand the wait if the food came out hot Unfortunately after my last 2 visits to McDs in the UK I should have stuck to my decision never to subject myself to their cold food again. It is obviously not just the individual restaurants but Mcdonald's...