Château des Comtes de Challes — Restaurant in Chambéry

Expérience par Wonderbox, nous avions une nuit en suite, avec un dîner et un petit déjeuner. |Il est vrai que la réservation a été expédiée mais mes craintes à l'arrivée se sont dissipées.|Déjà, on trouve facilement l'établissement avec Waze, mais on peut louper l'entrée (voir photo), au pire il y a un parking un peu plus loin. Sachez que dans l'enceinte du bâtiment il y a quelques prises pour les véhicules électriques ou hybrides rechargeables. |Il faut noter qu'il y a le château, avec quelques chambres ET des annexes. Pas le même prix, pas le même standing non plus, je l'avais vu avec les commentaires. Nous avions donc la suite VIP, dans le château, qui à mes yeux est géniale.|Je ne suis pas habituée aux suites, c'était la première fois, mais pour un hôtel 3 étoiles, dans un cadre sublime qui mêle la modernité (y a du wifi ! une climatisation dans la chambre, la télévision...) et la sauvegarde du patrimoine. Que ce soit à travers la pierre, la décoration ou encore l'arboretum.||Bémol: la porte qui grince entre le couloir et l'accès aux chambres...qui est lourde et aucune retenue ce qui fait que neuf fois sur dix ça claque

We arrived on valentines evening after a 12hr drive from UK with 2 tired but excited kids. I had, on booking, declined the Gourmand St Valentines dinner as we didn’t want formal dining and wouldn’t be fair on kids or other diners! Anyway - could we get some food pls? - “non” restaurant was full! Ok can we order room service and eat in bar pls? - “non” - there is no room service. Ok can we order some bar snacks - non - we don’t offer. So we gave up and said we’d call domino’s which they said ok! (Glad I’m not the owner!) but dominos said 1hr! So we gave up that as well. My wife decided to go to the kitchen herself and finally the nice barman brought us small cold plate of ham/cheese & rolls. Lucky us and the kids were highly underwhelmed! The other couple in the bar with a child did book the restaurant but there was no space. Funnily enough they got something warm served to them in the bar! And another couple actually had a dominos delivery! Bizarre! The room was tired and looked like layer after layer of cheap renovation. A noisy fuse box in a cupboard was met with - c’est comme ca (it’s just like that) and whilst I went to the car park my wife had to carry our bags to the room whilst 3 men at reception chatted away and never offered to help. That’s disgusting service. The bathroom was terrible and the shower head wouldn’t even hold up in the shower. They charged/ripped me off for €325 for the privilege and then breakfast on top. ||I declared it the real life Fawlty Towers of France and I would highly recommend avoiding this place. Not to mention dirty carpets, corridors and the bucket dirty cleaning water in the corridor as we left to checkout. ||Terrible service mentality and honestly not worth 1 star if you are used to travel. The hotel is in...

We arrived on valentines evening after a 12hr drive from UK with 2 tired but excited kids. I had, on booking, declined the Gourmand St Valentines dinner as we didn’t want formal dining and wouldn’t be fair on kids or other diners! Anyway - could we get some food pls? - “non” restaurant was full! Ok can we order room service and eat in bar pls? - “non” - there is no room service. Ok can we order some bar snacks - non - we don’t offer. So we gave up and said we’d call domino’s which they said ok! (Glad I’m not the owner!) but dominos said 1hr! So we gave up that as well. My wife decided to go to the kitchen herself and finally the nice barman brought us small cold plate of ham/cheese & rolls. Lucky us and the kids were highly underwhelmed! The other couple in the bar with a child did book the restaurant but there was no space. Funnily enough they got something warm served to them in the bar! And another couple actually had a dominos delivery! Bizarre! The room was tired and looked like layer after layer of cheap renovation. A noisy fuse box in a cupboard was met with - c’est comme ca (it’s just like that) and whilst I went to the car park my wife had to carry our bags to the room whilst 3 men at reception chatted away and never offered to help. That’s disgusting service. The bathroom was terrible and the shower head wouldn’t even hold up in the shower. They charged/ripped me off for €325 for the privilege and then breakfast on top. ||I declared it the real life Fawlty Towers of France and I would highly recommend avoiding this place. Not to mention dirty carpets, corridors and the bucket dirty cleaning water in the corridor as we left to checkout. ||Terrible service mentality and honestly not worth 1 star if you are used to travel. The hotel is in...