Average Italian Meal with Inconsistent Service
Reservation & Arrival: Finding a table was easy, and the greeting was pleasant and professional. Seating was comfortable and adequately spaced, creating a casual and relaxed start to the meal.
Ambience: The restaurant was clean and well-kept, with a pleasant level of lighting and background noise. The interior fit the Italian theme nicely, offering a cozy yet simple atmosphere.
Service: Service was generally prompt, but not consistent in attitude. While most of the staff were polite, one waitress was quite rough and dismissive, which detracted from the overall experience. Special requests weren’t handled well, and there was little personal attention beyond the basics.
Food: The dishes were served at the right temperature and looked nicely presented, but the flavor didn’t live up to expectations. The taste was bland and lacked the authenticity and freshness typical of good Italian cuisine. Portions were fair and accurately reflected the menu.
Beverages: The drink selection was decent, and water service remained steady throughout the meal.
Value: Prices were reasonable and not expensive, but the quality of food and service didn’t make the visit feel worthwhile. There were no billing issues, but it’s not an experience that invites a return.
Overall: Monna Lisa offers a clean setting and decent presentation, but the uneven service and uninspired flavors make it an unremarkable choice among Lyon’s Italian...
Read moreMy family and I were visiting France and decided to stop by this restaurant to eat lunch around 1. I wish I could write a review on the food but they kicked us out before we could even order. We were kicked out for speaking English. I understand that some restaurants get exhausted of trying to speak English for customers but we even pulled out a translator and tried our best to speak french. Once the old man waiter came back we asked him the sizes of the pizzas and he yelled “Finished!!” In French and yanked our menus and told us to leave. This was our first and only rude encounter at a restaurant in France. I do...
Read moreFriendly owners and excellent service were just the bonus to authentic and delicious food. I respect that this business has been in this location for more than 45 years. The large menu makes it easier to choose. We learned halfway through our first meal here that the sauces are all home made. We sampled a number of menu items over several days. Consistently good. I was initially dismayed by the dated decor and somewhat gaudy use if red...but that sentiment evaporated in their air-conditioned dining room on a hot...
Read more