Domino's Pizza Berlin Lichterfelde — Restaurant in Berlin

Review:

I had an incredibly disappointing experience with Domisos pizza today at 8.14 PM . I ordered a pizza margarita for takeout, but upon arriving home, I found the pizza to be almost burnt everywhere. It was clear that the quality was subpar.

When I called to express my dissatisfaction, the person on the phone was incredibly rude. Instead of apologizing or offering a solution, they were dismissive and even suggested that I travel back to the store, show them the pizza, and then wait for a replacement.

To add insult to injury, when I called at 9:30 PM to complain, they accused me of calling too late and claimed that I had received the pizza four hours earlier. And cut the call. The way they handled the situation was unprofessional and completely unacceptable.

lack of responsibility and poor customer services. I would strongly advise against visiting this shop...

Disappointing service. I ordered something on a weekend from uber eats and they just randomly cancelled the order. The alternative resturants I wanted to order from were closed by then because nothing is ever open in Germany after 8. I don't understand why cant resturants, especially such a big restaurant just update their services that send inventory data to uber eats/ lieferando etc but i guess they didnt have a guy to do that and automation is a disease in Germany which is why no screen in German transport system ever works and it is the same reason their services are never updated at real time. My problem isnt with the cancellation, just update your services so people have real time data and wont order from your resturant in the first place and the second thing is... give a reason for...

I recently ordered a pizza from this branch and had a very disappointing experience. I waited for over an hour, and when I tried to contact them, their phone line was unreachable. The order finally arrived almost two hours later, and by then the pizza was completely cold and tasteless. Really poor service and food quality ,I won’t be ordering from this...