Meiser Altstadt Brasserie — Restaurant in Dinkelsbühl

We dinned there a good couple of times during our business trip, I'll start with the good, atmosphere wise and décor wise the place is beautifully done up, totally opposite to the exterior of the building. When it comes to food, sadly I didn't take pictures of all our meals as sometimes we were hungry and just forgot about taking pictures but coming from a country that eats beef every day I can tell you if you want the beef well done, they will never get it, it will always be medium or medium well done. I like mine rare so there was no problem there, but my colleagues had to soldier through theirs or just leave it on the plate as it was too raw for them. The curry wurst had a weird sauce that it didn't fit the "theme" at all. Everything else we had was in the very good section apart from the notes on the beef. Now staff related, here is where we had the not so pleasant experience, I will make a note and say that 3 of the staff members were exceptional, especially the old gentleman that had to endure us most of the nights staying up late. Sadly there were also staff members who shouldn't work in the hospitality sector if they can't be nice, on our first night the waitress was clearly bothered when I asked her to change my order from simple fries to sweet potato ones, while she was taking our orders and continued with the same negative vibe until we left. The same waitress on our last night refused to allow me acess to join the rest of my team who was at the back of the restaurant on the pretext that it's full and that they are not there, even after insisting that I just got off the phone and they told me there is plenty of room, she kept insisting that we cannot go in the back and that once I meet them I have to return and take a table in the front of the restaurant, obviously the older gentleman was there to the rescue and allowed us(myself and my German relatives) to join my coworkers in the back. Overall apart from the 3 staff that we liked everyone else there was finding it hard to be nice, smile or even try to be helpful or speak English. I hope things improve hospitality wise as it's a good place to eat in and have fun after a days work. Will return next time I'm...

We have been to almost all the restaurants and cafes in this city, because we love this city. This city is truly special. This time the weather was bad, it was raining and it was cold, and so we went to this cafe, where, fortunately, there were few people. Cozy place in a cozy cafe, we ordered coffee drinks and cake. I would like to make a special mention of this, that we know a little about coffee drinks and have visited many countries where this wonderful drink is prepared in different ways. But what they brought us was not the coffee drink we ordered. Basically, sometimes the coffee is not what you expected. But it is at this moment, that the difference between good service and bad is tha, it can smooth the situation over, and the client wants to hear only one thing at this moment: sorry, next time it will be better. Unfortunately, this did not happen and a discussion began about why this happened, why it was right and why it could not have been otherwise. Moreover, the cake they brought us was dry and not fresh. I don't think it's always like this in this cafe, I think we were just unlucky, it was just the way things turned out. At least I hope so. We will definitely go to this cafe again and give it a second chance. But this time it...

4 out of 5 of us ordered your cheeseburgers. They did’nt taste good - the cheese was cold, the steak had a strange taste and was completely compact, your mayo had no taste and the burger bun was not for us either. We all left almost half of the burgers. When one of the male servants came to clean up, he asked if everything had been good. We were honest and said we didn't think the burgers were good. He didn't even apologize - he just went completely silent. We then asked him about the bill. We waited over a quarter of an hour for the bill, after which we ourselves had to ask him about it again. He was repeatedly out with other drinks in the meantime and was polishing glasses in the bar. When we ask him for the bill again, he asks if his colleague hadn't brought it. Again, he doesn't apologize. In addition, the female waiters were also not that smiling. However, we were satisfied with another male waiter. He was smiling as he delivered the drinks and also managed to crack a joke. In addition, the atmosphere is good and it is a very good location in a...