Burger King — Restaurant in Agra

Extremely Disappointed with the Staff Behavior at Burger King [Outlet Name, if you wish to include it]

I had a frustrating experience at your outlet recently. After placing our order, we were told it would be served at the table. So we waited patiently for 5–8 minutes, only to later discover our burger was already ready at the counter. When I went to check, one of the girls at the counter casually handed over the burger as if it had just been made. Fine, I still remained calm.

However, when I asked her to bring the sundae that was pending, she refused and instead told me to wait because it was “still being made” — and it took another 5 minutes while I stood there awkwardly with a burger in my hand. The delay wasn’t even the issue — the way it was communicated, with complete disinterest, was.

What made it worse was when I returned to the counter later to order fries. The girl — short-heighted, currently working at this outlet in the last week of June — deliberately ignored me. Despite standing right in front of her and waving to catch her attention, she looked at the customer next to me and completely dismissed me like I was invisible.

This isn’t just poor service — it’s unprofessional and borderline rude. If your staff is tired or disinterested, they shouldn’t be assigned customer-facing roles. That particular girl seemed more eager to finish her shift and run back home than actually do her job. Ignoring customers, showing zero regard for basic courtesy, and making guests feel invisible is unacceptable.

Such attitude seriously damages the brand reputation. I strongly suggest retraining or even reconsidering such staff before more customers walk away disappointed. A short heightened girl who was appointed to deliver trays...

Located on Bypass Road in Agra, Burger King offers a satisfying fast-food experience. The restaurant is situated within the Sarv SRK Mall, providing a convenient stop for shoppers and travelers alike. Operating hours extend from 7:00 AM to 11:00 PM daily, accommodating both early risers and late-night diners. ​ Zomato - India’s #1 Food delivery app +2 Burger King Locator +2 Burger King Locator +2

Patrons have praised the quality of food and the helpfulness of the staff. One visitor noted that the food was very good, and the staff assisted in placing orders and utilizing available offers through QR codes, enhancing the overall dining experience. ​ ConsumerAffairs +2 Tripadvisor +2 Tripadvisor +2 Tripadvisor +1 Tripadvisor +1

The menu features a variety of burgers, including the signature Whopper, as well as chicken wings, wraps, and desserts. For those seeking a beverage, the BK Cafe offers a selection of drinks to complement your meal. The restaurant also provides amenities such as free on-site parking, street parking, and accepts various payment methods, including cash, debit cards, and online payments. ​ Burger King Locator

While specific reviews for the Bypass Road location are limited, the positive feedback from patrons at other Agra outlets suggests a consistent standard of service and quality. For instance, the Khandari location has been recognized for its good taste, value for money, and a vibrant atmosphere frequented by students and young crowds. ​ Burger King Locator Zomato - India’s #1 Food delivery app

Overall, Burger King on Bypass Road in Agra is a reliable choice for those craving fast food in a comfortable setting, backed by a reputation for quality and...

Today I visited Burger King with family and I came in and was greatly greeted by the employee. My food was great, not cold just perfect. And they were all nice, made my day a lot better! I have been through before and have had the same experiences as this one and did not have the time write a review but if I had to say it was 10/10 for me The staff is very friendly and efficient. Food is always great. The store is always clean. I go here a lot because of the friendly people and great service. The burgers are good, but not sure how they differentiate themselves from Mac Donalds. The varieties are similar and the price range is identical It was served hot, fresh and in no time. It was delicious and very light on pocket. Just that I felt the fillings in could be much more which I have found in burger kings, It's great experience...