Barbeque Nation — Restaurant in Andhra Pradesh

Recently we visited BN in Tirupati:

Parking - For 2-Wheeler also hardly you will get in basement, it is totally occupied as store room, NO MAINTENANCE

Lift - BN is in 4th floor, 2 lifts are available other floors are occupied by some eye hospital obviously need to WAIT

Entrance - 2 sofa sets are available it will be occupied by delivery staff so you need to wait outside by STANDING!

Reservation - After reservation also we have waited 30min to get table. Then what is the purpose of RESERVING?

Table - You will find mostly 4 seater tables, wherever staff will allocate need to sit there, if we ask other tables staff will tell silly reasons like Cleaning so NO CHOICE

Menu - List of Food items and Cocktiles in the table with Tissues and Water bottle ready unfortunately you can’t taste all items

Barbeque - Only on Sundays and only night time on Weekdays, so BN restaurant mentioned afternoons as BigBuffet Lunch around 30 items

Cocktails - I have not tried drinks, it will be charged extra

Serving - First they serve with Starters then you need to get what you want from Buffet.

Hygiene - Only 2 sinks are available for Hand wash for all (Men, Women, Children) need to wait again and Dustbin is always full, you will not find tissues for using

Food - They starts with serving one piece of starters like chicken wings, joints, Fish fingers, Cajun potato, Panner pieces, Gobi, crispy corn but very limited quantity like 1 or 2 piece to everyone again same procedure they follow.

Soup - 2 soups are available chicken creamy soup is good and another one is some veg soup

Biryani - Rice is Good but very pieces are not tasty.

Roti/Naan - If you ask they will provide Butter Naan/Roti taste wise Good

Sweets - Always Gulab Jamun balls, Samya Payasam available but health wise we can’t eat more

Ice Creams - Only Strawberry and Vanilla will be available if luck favours both you will get, sometimes they will not fill the ice immediately once get over. We need to wait for Ice creams.

Cakes - If you celebrate B’day they will arrange 250gms cake and they wishes with claps and small music which I don’t like. Who are not celebrating for them NO Cake

Brownie - I don’t know why they stopped Brownie from Menu that is the only thing chocolate lovers will get from BN, so SAD

Other Items - Sometimes they will serve 1 piece of Pav bhaji, 6 pieces of Pani Puri, Sprouts, Salads, Pickles, Dips, Onion slices, White rice, Noodles, Tomato Dal, Curd are the items which are totally for NUMBER purpose of Food items, which I don’t prefer to taste in Restaurants

Payment - Only good thing you can pay the bill through Mobile

Feedback - Manager will ask the feedback while eating and next day you will get call from BN team. If you provide any good things also totally waste because how many times you will give also they will not implement anything

Value for Money/Experience - My kids are disappointed because if we will go casually in any afternoon with family they will not get Barbeque, Mutton, Prawns (Only Sunday & Nights), Cake (Only occasion), Brownie & Tamato Saus (Not available), Kulfi (Only Dinner time) and Cool drinks (Extra Price)….. after paying nearly 2,000/- for 2 Adults and 2 Kids you will get normal restaurant service NOT WORTHY and losing LOT of TIME One time we ordered home delivery Very Disappointed with Quantity.

Price - For 1 person 529/- plus 5% GST totally ₹ 555/- for kids you can save 100/-. 3 months before they are charging 503/- including GST - - In Tirupati we don’t have any big FMCG or software companies to get High salaries here average salary is around 25k based on that for 1 meal 555/- is TOO MUCH and Management need to Re-Work on Pricing, Improving service, Taste of Food items and need to include Kids favourite chocolate items in Menu. We will expect something different from other restaurants but in reality...

Its was a terrible experience yesterday in this restaurant... I'm a regular visitor of BBQ in a metropolitan cities, but wen I went to this restaurant with an high hopes but it all vanished when I saw too much oily foods in both veg and non veg. Being in state of andhra ,we expect spicy food but our expectations are not met , Staffs are really good in Chatting with customers, we don't want too much interaction with us instead concentrate on the quality of the food. The starters in the grill will be on count of three and we should keep on asking them to bring it ,too much never expected in BBQ. Most interesting thing happened, I really disappointed with Starters and Main course, so at last went to Deserts ,I only took an Ice Cream and Jamun ... the ice cream had a pieces of Cardboard sheet in that and we I called the bearer , he shell shocked and I've asked manager to come and he is very cool enough to take the ice cream cup from by table but he doesn't knew that I've already take pic and video of that blow. The manager tried convenience me but I've asked them to remove the ice cream in that basin and he offered me a discount in the bill but i need my entire money back from them bcoz not a good food , we never had much of food also and if they dont i may go and take neccessary action and also they spoiled my daughter birthday... its was terrible experience.... Hope the management to take neccessary action on them and provide a quality food and all these things happened on 18th May 2019 after 9pm and they dont have courtesy to tell the customers who were having that ice cream to stop it and they just worried what I'm going to do with that .... initially they keep asking on the quality of food and I gave them a really wonderful feed back now ... Atleast they should understand we are coming there to come to enjoy with family and friends not to interact with bearers, too much irritating... Yasin is the manager it seems ... take this has a positive feedback and I may comeback anytime to visit again to just taste the food and it is all upto u...

I have been visiting barbecue since the time it has been started in Tirupati have to say the quality has been deteriorating not even basic things. We visited the barbecue on jan 1st -25 at 12:30pm ( before they say sry for the inconvenience as it’s a special day because of the crowd and all these stories THERE ARE HARDLY 5 tables filled when we went in ) Worst staff worst food the food is not even hot and fresh for the amount we pay trust me roadside food will be of good quality at least fresh for that matter. Has to tell about the staff whose service is top notchly worst. Let’s start with the live counter that person in the live counter is only making panipuri when I asked for another plate he is making faces as if like we are asking for free! hello sir, we payed 1k almost per head his job is to give why all these extra matters I don’t understand. And let’s come to the managers and other staff these guys are better at walking then serving the customers. THE STAFF WOULD KEEP TRACk ON WHEN THE CUSTOMER HAS TO LEAVE AND WILL KEEP ON COMING TO OUR TABLE AND ASK US TO LEAVE I SERIOUSLY DOUBT DOESNT THESE PEOPLE KNOW THAT THEY SHOULD SHOW THIS AMOUNT OF SINCERITY AND ENTHUSIASM ALSO WHILE SERVING THE CUSTOMERS THE ONLY THING THEY COME TO IS ASKING FOR DRINKS THEY WOULD COME TO US FOR EVERY 30 MINS NOT FOR THE FOOD ( bec the drinks are extra money to them right!!! ) “

This is our second time visiting this place in the past month. The experience has been the same and that’s the only constant thing I observed!!! I think that’s the only thing they are working on worst service and worst food. Never ever recommend anybody to go. This place and the way they treat the customers making customers beg for food ( I haven’t ate anything without me calling them and asking them and we waited for 30 minutes for crispy corn and so were the other itemsThe only thing they voluntarily came was to ask us to leave worst staff worst service ) is not even...