Barbeque Nation

Its was a terrible experience yesterday in this restaurant... I'm a regular visitor of BBQ in a metropolitan cities, but wen I went to this restaurant with an high hopes but it all vanished when I saw too much oily foods in both veg and non veg. Being in state of andhra ,we expect spicy food but our expectations are not met , Staffs are really good in Chatting with customers, we don't want too much interaction with us instead concentrate on the quality of the food. The starters in the grill will be on count of three and we should keep on asking them to bring it ,too much never expected in BBQ. Most interesting thing happened, I really disappointed with Starters and Main course, so at last went to Deserts ,I only took an Ice Cream and Jamun ... the ice cream had a pieces of Cardboard sheet in that and we I called the bearer , he shell shocked and I've asked manager to come and he is very cool enough to take the ice cream cup from by table but he doesn't knew that I've already take pic and video of that blow. The manager tried convenience me but I've asked them to remove the ice cream in that basin and he offered me a discount in the bill but i need my entire money back from them bcoz not a good food , we never had much of food also and if they dont i may go and take neccessary action and also they spoiled my daughter birthday... its was terrible experience.... Hope the management to take neccessary action on them and provide a quality food and all these things happened on 18th May 2019 after 9pm and they dont have courtesy to tell the customers who were having that ice cream to stop it and they just worried what I'm going to do with that .... initially they keep asking on the quality of food and I gave them a really wonderful feed back now ... Atleast they should understand we are coming there to come to enjoy with family and friends not to interact with bearers, too much irritating... Yasin is the manager it seems ... take this has a positive feedback and I may comeback anytime to visit again to just taste the food and it is all upto u now ... Thanks