Today night I have visit to bhatapara chariali Domino's at 6:30 PM and I have ordered two pizza with siz busted total bill-365 amount and I have transferred through phone pe and I have successfully payment slip but some technical problem from your site the payment not showing the Domino's system i have a spoke to there senior supervisor I will never face this kind of problem with Domino's Supervisor name Sushant he is the guy don't know how to behave the customer he talk to me like froud but honestly I really very dissatisfied with your service your supervisor tell me your amount will be refunded within 3 to 4 working days but I don't know how. Is possible when the transaction was showing susseccfull the why bank my will be refunded ........after a 1hr Like a helpful employee really appreciate Porimol Thanks brother he understands the issue slove this ....I have shared payment slip please help me...
Read moreReally disappointed with dominos customer service, I ordered 4 items for delivery out of which only 3 items were delivered, I contacted the customer service still am not satisfied, instead of refund they sent me offers(coupons) to avail which was pointless, cause I cannot redeem the offer in dine-in Or take away. I suggest everyone to not take refund as a coupon, instead ask them to refund the amount in your account. This was 3rd/4th time experiencing such bad customer servicing. Also the other day the delivery guy refused to drive in the bylane which was 400/500 meters away from my gate and asked me to come outside to the main road to take the delivery. Another day the order was 50 minutes late, and instead of not following the policy they said that they will send coupons to avail. These days i try to avoid Domino's due to their bad...
Read moreIt's a very suprising experience which I came through today(07/03/2025) while I was there with my family.... Dominos is well known for their quality of food and hygienic atmosphere.... But today I saw few delivery boys (Swiggy, zomato etc) loitering inside the kitchen area without any mask or any other protection. One of the boy with very long hair was operating the pan and also preparing the pizza. He was not even wearing a hair cover. When I asked about those interference in the kitchen to the cash counter operator, I was answered that some boys knows to prepare pizza.... Now my question is how is it possible to allow delivery boys to allow to enter the kitchen area and also allow them to cook? Is there shortage of manpower in Dominos? Concerned officials please look into this matter and give the customers a healthy and...
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