Pizza Hut | Rehabari, Guwahati — Restaurant in Assam

Dear Pizza Hut Team,

I recently placed an order for a deal of 4 pizzas through your app, but to my disappointment, I only received 3 pizzas. When I contacted the restaurant to address the issue, I was told that since the delivery is managed by a third-party vendor, Pizza Hut cannot take responsibility. This response was both surprising and frustrating, as I expected better from such a reputable brand.

I had planned this order for a gathering of 4 people, and receiving fewer pizzas than I paid for not only disrupted our plans but also left a negative impression. To make matters worse, I was essentially told that nothing could be done for me at the moment, aside from being offered a complimentary pizza on a future order. Unfortunately, this does not resolve the current issue nor compensate for the ruined experience.

I am requesting a full refund for my order, as the service provided fell far below the expected standard. This situation was highly disappointing, and I sincerely hope that this matter can be resolved in a way that restores my confidence in Pizza Hut.

Thank you for your attention to this...

Few days ago, I visited this place with a friend, and I have to say, the vibe was pretty nice. The ambiance gave off good vibes, and the setup was cool. However, when it came to the food, I was a bit disappointed. I've tried pizzas from different joints, but the one here didn't quite hit the mark. I'd rate it around 2.5 stars in terms of taste but the garlic bread was yummy 😋. That said, there's definitely room for improvement.

It's worth mentioning that the store is relatively new, so maybe they're still finding their groove. But if they want to compete with other pizza 🍕 places in town, they'll need to step up their game. One more thing, I would like to add Comparing with the competitor, they are little expensive.💰

I'd consider coming back if they work on their service and up their...

Very pathetic experience from few days they don’t care about their customers. Today I have ordered pizza as home delivery,one person called me to convey that we don’t have delivery boy to deliver then i told him thank you so much then cancel it he replied me happily thank you sir again i repeated thank you so much again the person replied thank you sir thank you sir. It means they don’t have any shame for reply like this. And even few days back i visited there the condition of outlet is pathetic no maintenance tables are sticky, staff behaviour not good, worst part is toilet you cannot enter even to wash your hand. Hello Pizza Hut if you don’t work in these area very soon you have to close your business from...