recently visited Adyar Ananda Bhavan Ayyappa Nagar for lunch with a few friends, and unfortunately, what should have been a pleasant dining experience turned into an extremely frustrating ordeal. While the food itself was decent, the way the hotel handled parking and guest support left me deeply dissatisfied and disappointed. This experience has compelled me to leave a detailed review so that others are aware before choosing this place.
When I arrived, I parked my car under the guidance of the hotel’s own watchman. Naturally, as a guest, I trusted the directions of the staff and assumed my vehicle would be safe in that location. To my shock, while we were still inside the restaurant, traffic police placed a wheel clamp on my car. This was both embarrassing and inconvenient, as it created a scene in front of other patrons. What was even more frustrating was the way the hotel management handled the situation. When we approached the staff and eventually spoke to the manager, instead of offering any assistance or at least taking responsibility for guiding us into that parking spot, the response we received was extremely dismissive. The manager bluntly told us that the hotel is “not responsible” and that we had to resolve the issue ourselves with the traffic police This kind of attitude is simply unacceptable for any establishment that claims to provide hospitality. Guests should never be left stranded and humiliated due to negligence on the part of the hotel’s staff. If the hotel is allowing a watchman to guide customers, then the management must ensure that the guidance provided is correct and lawful. Otherwise, why have staff directing parking at all? It felt like they wanted to wash their hands of any accountability the moment things went wrong.
A professional and customer-friendly manager would have at least offered to speak with the police or help resolve the matter in some way. Even if the hotel could not remove the clamp themselves, showing empathy, offering alternatives, or taking partial responsibility would have gone a long way. Instead, the manager’s tone was rude, dismissive, and showed no regard for guest satisfaction. The experience left a sour taste and completely ruined what should have been a casual lunch outing.
In today’s competitive hospitality industry, service matters just as much—if not more—than food. No matter how good the cuisine might be, if a guest leaves with a negative impression due to poor service or managerial apathy, they are unlikely to return. Unfortunately, this is exactly the case here. I would strongly advise anyone planning to visit Adyar Ananda Bhavan, Ayappa Nagar to think twice, especially if you are driving there. Be prepared for parking issues and a management team that will not support you if problems arise. For me, this was a one-time experience, and I will certainly not be coming back. I hope the management takes this feedback seriously and improves, but as of now, I cannot recommend this...
Read moreRecent update January 2025:
PLEASE DONT SPOIL SIR KS THIRUPATI RAJA's name with your downgraded cuisine and quality, which cheats customers hungry.🙏🙏🙏
Please be aware that A2B is not the same as it was previously. They make mistakes on a daily basis, which harms their reputation. I recently went to A2B in the evening and ordered Panner tikka curry with roti, however what they served me was not tikka but something different. When I queried the manager at service, he insisted it was paneer tikka.
They later apologized for leaving the food by us. Unfortunately, they believe that clients are unaware of anything and can serve as they please, which is insane.
DEAR MANAGEMENT,
RESPECT CUSTOMERS BECAUSE THEY COME TO FILL THEIR HUNGER WITH THEIR OWN MONEY. CHEATING A CUSTOMER WILL NOT FILL YOUR STOMACH WITH THE MONEY WE PAID YOU. I HOPE YOUR MANAGEMENT FOLLOWS YOUR OWN A2B PRINCIPLES and SIR KS THIRUPATI RAJA HARDWORK: where tastes meet tradition.
Bill counter and Servicing Rating: 0/5 Food: 1/5 Evening /night sambar not made fresh. Ambience: 3/5 Cleanines: 3/5
To management: Request you to train or teach your service team especially the Bill counter (Dine in Not Sweets).
They need to give RESPECT for the customers. I believe they are paid first and food served next. Anything is not for free, for the price you need to serve atleast minimum respect though your food is worst. Beginning days it was good but drastically its getting low quality.
Examples: A2B is special in chutneys but at this location, you get watery chutney which is same as roadside hotels.
If Quality is your motto then you shuld definitely need to take care of...
Read moreDay before yesterday, I visited the restaurant as it’s near to my house. When I have given my token and waiting for my food, the serving guy brought 3 Bondas’, out of which one has fallen down to floor. He just picked it and without thinking, he placed into North Meal plate. Because customers are sitting inside service centre, they can’t see the food these guys are servings . Two of their own employees were silently observing without saying anything, just took in hand & saw if there is any mud to it & then placed again into plate.
After, I ate my food & then went to Manager. I asked what is this? He says sorry sir it won’t repeat. I asked him, we come here for clean & hygiene. Your food rate also very high, why do you do this?? You loose customer trust. How can I come back again if you do this kind of thing. Whether it’s me or other person, both are customers. I told him, you shouldn’t loose trust that customer kept on you & your restaurant.
That Moment, I realised, why we should prepare & eat at Home. You know what you’re cooking, what goes into it & you know everything about your food.
Please cook at Home. Restaurants just look for labourers for their work. They don’t teach anything about hygiene &...
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