Worst outlet ever. Last time I ordered some pizzas for my friends from here thro’ the Zomato app along with a farmhouse pizza for 2 friends who were vegetarian. The pizza had paneer in it when they specifically chose farmhouse because it won’t have paneer on it (as per the description). My friends didn’t want paneer so they ended up removing them by hand to have the pizza. But I had made a complaint that they sent the wrong pizza along with a photo of it. Zomato gave me a coupon worth the entire pizza as a compensation for Dominos’ mistake.
The next time I made a Dominos order via Zomato, Dominos rejected it. Tried again, same thing happened. Tried calling the branch but their number was not reachable. Eventually gave up and made the same order without using the coupon—it got accepted and got delivered. Clearly they have an issue with accountability. When they screw up, they do not make amends to fix it. Now even the Zomato voucher has expired so they got away with screwing their customer. It’s a disgusting way to cheat customers. I hope such brands with terrible customer experience and zero accountability cease to exist. They’re only a stain to the...
Read moreOne of the worst services I've ever came across in my lifetime. We ordered pizzas through swiggy (paid through card) and got placed in this branch. We said them to transfer it to the nearest branch to our place. Fraser town dominoes branch said they'll do that. After waiting for 30 min, we called them up, they didn't pick the call. We called them again, they didn't pick up. We nearly called them for nearly 10 times, there were no response. We then called up the branch near to our place, they said that they didn't receive any order. Swiggy showed that the order was already delivered. Is this the way you treat your customers? So much inconvenience. 3 hours in vain and they don't even provide any...
Read moreI Have been order pizza from this outlet through Swiggy the Dilvery person Dillip Prakash reached to my location on time but it was more then 15mns I haven't received call from him so I tried calling him but he didn't answer my call & after 5-10mns I tried calling him continuously but he didn't answer my call my so I tried to contact the store even they are not responding so I tried to get connected to Swiggy customer care &got connected and while talking to them I got the notification by saying that my order was delivered,But I Haven't receive my order & again I tried to get connect to the store they not even picking up the call , So it's very worst experience from this outlet and very...
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