ibaco - Coles Road, Bengaluru — Local services in Bengaluru

Terrible customer service! We came at around 9:40pm and the guy who was serving us was very rude and disinterested, he was just throwing the toppings and the chocolates sauce all over the cup on the outside and messed it up. After noticing that he was upset out of courtesy we even apologized for coming very close to the closing time but he didn’t even respond and only kept starring at us and working very rudely (body language). If you don’t want to serve customers close to closing please tell the customers that you are closing instead of insulting customers. Our bill was Rs1200 roughly so if you actually want to lose your sales/revenue go ahead and continue this kind of service. To add on they also turned off the lights while we were inside the shop still choose our flavours, it wasn’t even like we sat down to eat. Terrible we only came here because cream stone was under renovation....

Ibaco is the most stupid ice cream shop in the world. Naturals are 100 times better because that is where I started eating icecream otherwise I wasn't fond of icecreams ever. I like coffe flavored icecream in cone in which a lot of dry fruits pieces are premixed and this particular icecream isn't available at Ibaco. I prefer to wash then wipe my hands off otherwise I feel stickiness no matter how rigorous cleaning I do with tissue paper. But Ibaco doesn't have hand wash, doesn't have a toilet either. I like pinapple pastry and Ibaco doesn't have it either. I asked him to mix dry fruits in a coffe faloved icecream, he just did the topping of dry fruits which was falling off the cone. They shoul learn from coffee-walnut served...

Ice cream is very very good ,but the employee of Frazer Town branch of ibaco is not friendly , he behaved rudely and he is not fit to work in ibaco , really I am unhappy with the service he provided . I buyed ice cream of my choice and I ordered him for the toppings but the employee refused to add toppings and he was rudely telling I should ordered topping before ordering ice cream and he Refused to give me ice cream. It is unexpected from company like ibaco to hire such employee of...