Pizza Hut | Rockline Mall, Jalahalli — Restaurant in Bengaluru

I had one of the worst and most traumatic experiences at this Pizza Hut outlet. I had booked a takeaway order (Box of 4 pizzas, pasta, and a Pepsi). Unfortunately, the staff here lacked basic customer service skills and proper knowledge.

When I requested to dine in (since it was raining outside and difficult to carry everything), the staff rudely told me, “Can’t you read? Takeaway means takeaway, you can’t sit here.” I even asked them to cancel the order if dining in was not possible, but they refused to do so. The cashier named Madhu was extremely rude in tone and behavior. To make matters worse, there was no manager available to resolve the issue.

After a lot of unpleasant exchange, they reluctantly said I could eat there. But by then, the experience was already ruined. This was the worst service I have ever faced at Pizza Hut.

I wouldn’t even give this outlet one star. To anyone planning to visit this Pizza Hut – please be careful. Poor staff behavior and zero...

Disappointing Experience

Visited Pizza Hut around 4 PM, and the experience was far from satisfactory. The atmosphere was terrible—they didn’t even bother to switch on the AC properly, making it quite uncomfortable. We ordered two pizzas, and both were a huge letdown. The taste was below average, and they didn’t feel fresh or enjoyable at all. Definitely not worth it. The only slightly okay thing was the cold coffee, which was just average. Overall, a very disappointing visit. Poor food quality and an uncomfortable dining environment. Wouldn’t...

Pathetic experience.

Pizza Hut, please update your contact numbers — none of them work! I placed an order at 2:40 PM, and now it’s 3:40 PM — still no update on the order.

The store number listed in the app? Not working. The delivery guy’s number you shared? Also not working.

And the most important question — Did I get my pizza? No.

Absolutely disappointed. If you can’t deliver or communicate, you shouldn't be taking...