Horrible experience in esplande burger king, Bhubaneswar. Atleast these guys told me what is a chicken wrap. Guys I have been a customer of burger king since long and always prefer to have a fresh wrap either its panner or chicken. Yesterday I had been to esplande and I ordered a chicken wrap and I was amazed to see the condition of wrap. It was chilled as they took the paratha from freez and hardly they put it for grill. First of all when I hold it it was cold and I asked the guy what is this have u done it properly ? The guy said yes sir wrap is like this only it must be cold. I felt as if I have never seen wrap before nither I eat wrap earlier. When I told him to call ur store manager, the store manager told yes sir wrap is cold and we can't make it hot as it contains lettuce and onion. Such a horrible reply from manager and team. Infact when I start asking abt it everybody left from counter. I told the store manager pls visit pal height burger king and have one wrap to understand how to make it. Burger king the behavior of the manager and the front guy was horrible. Am sharing some pics pls have a look what kind of nonsense is this. This kind of unprofessional behavior and making low quality product will kill your...
Read moreVery staff rude. Very lazy. We ordered and asled how much time it will take these people are not even giving a straight amswer as if we have looted something from them. Very unprofessional and bad service. And this is not even the first time this is happening. I have been to the food court several times and they are rude and make faces everytime. Why work when you don't even want anyone to order. I am so angry right now. They clearly said the order will take more than 10 minutes and we asked to cancel the order they prepared it and gave it to us right now. What is wrong...
Read moreI recently had a disappointing experience at Burger King Esplanade mall . They are deceitful in their practices. You pay for a BK Veggie Burger but receive a Crispy Veg instead. Those unfamiliar with their menu can easily be misled. There's a staff member, of average height and with dark skin, who lacks proper customer service skills. They consistently push for combos and higher-priced items. I strongly advise customers to place orders themselves using the order display board and to check their food upon receiving it. Lutna he to dalal banjao...
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