Subway Esplanade One Mall — Restaurant in Bhubaneswar Municipal Corporation

Terrible staff - When you order a Hot seller and ask the staff to toast the bread before the veggies, they say there are no customisation allowed. They think customers are stupid and repeat the same line as taught to them 3-5 times without understanding the customer request...On the Hot Seller list,the Italian Pesto sub is an absolute horror. The amount of sauce they put on it is like two drops, and when asked where the sauce is? They are like it has gotten absorbed in the patty. Take a bite of this sub and it's dry as a bone. And they wouldn't put anything extra on paid basis on the sub as well. Why? Because "no customisation is allowed".

Game - spot the amount of pesto sauce on this deconstructed sub.

The staff Unit needs serious training in handling customers needs..Pathetic..Please train your staff and teach some etiquettes to speak with the customers and understand...

Worst service u will ever find in this place. Ladies taking order and preparing food they both are having zero knowledge about how to give service to the people. Subway is a "brand" and they re hiring staff like this, o really don't understand. They are not listening to the customer order properly and if they haven't heard the order properly they are placing the order as per their wish. Which is totally unethical. After that at that the time of preparation of food we are clearly said we don't want mustard honey sauce to be used. But still after reminding the same that lady used that sauce. Really disappointing behaviour from staff. I totally don't recommend Subway to my friends...

The food quality has been degraded on this particular store where as the staff was very rude at the beginning and till the end. The quantity and quality has been degraded by the staff and they are least bothered to be aware of this fact and they really ruined my day because literally I went there in the start of the day and they didn’t even provide me with a computer generated receipt so I had to fight for a hand receipt. Coming to to food it was not as good as it should be because I cannot blame subway for this or have to blame them due to this kind of food and staff hire. Kindly check on this. Never recommended to this store again . Please guys try and avoid bumping on to that...