CAFE JC — Restaurant in Chandigarh

I want to share my disappointing experience at this restaurant. I made a reservation through Zomato today and when I arrived, they refused to honor the Zomato reservation and denied giving the 10% discount, stating that they don’t accept Zomato reservations at all. This was not only confusing but extremely frustrating and felt very unprofessional.

Despite this, we decided to stay and have our dinner there, not wanting to ruin our weekend. Unfortunately, things didn’t improve. We ordered a Penne Alfredo and a cappuccino, but when the food arrived, we were served a non-vegetarian cookie without any prior mention that it contained animal products. We were initially told it was eggless, but after asking another staff member, we found out it actually contained eggs. Even after pointing out their mistake, the staff blamed us for not asking beforehand, completely ignoring the fact that it was their responsibility to inform us about the ingredients, especially since it wasn’t marked as vegetarian or non-vegetarian on the menu.

The lack of transparency on the menu about whether items were vegetarian or non-vegetarian in the dessert section was very disappointing, when some items were labeled as "best sellers" but not veg and non-veg. This made the experience feel unfair and unethical.

Additionally, the washroom was in an awful condition — it smelled terrible and was totally unhygienic, which made the overall experience even worse.

The staff was unhelpful and rude throughout the entire visit, and when we raised our concerns, they refused to accept responsibility for their errors. It was truly a frustrating experience, and we won’t be returning.

We ordered two flavored cappuccinos and a Penne Alfredo, and our total bill came to about 1300, which honestly, felt like a poor value given the service and quality.

The washroom...

During the weekend, my family and I decided to try Cafe JC's in Sector 10, known for its continental dishes. We had high hopes for the experience, but it fell a bit short of our expectations.

We ordered three dishes:

Exotic Sauteed Vegetables with Quinoa: We found this dish to be quite dry. The vegetables and quinoa were cooked well, but the overall dish lacked moisture, and we were expecting it to be served with some type of sauce to enhance the flavor and texture. Without a sauce, it felt incomplete and not as enjoyable as it could have been.

Grilled Chicken Breast: This dish was a disappointment. The chicken breast was very tight and tough to chew. We were hoping for a tender, juicy piece of chicken, but it turned out to be quite the opposite. The seasoning was decent, but the texture made it hard to enjoy.

Chicken Florentine: Unfortunately, this dish had the same issue as the grilled chicken breast. The chicken was again too tight and difficult to chew, especially for my 9-year-old son. The flavors were good, but the tough chicken detracted from the overall experience.

Despite these issues, there were some positive aspects. The ambiance of Cafe JC's is pleasant, and the staff were courteous and attentive. However, the quality of the dishes, particularly the texture of the chicken, needs improvement.

Given our experience, I would rate Cafe JC's 3 out of 5 stars. There's potential for a better dining experience with some adjustments to the preparation of...

Hi all, I was a big fan of Cafe JC. We used to visit there just to have Aloha Pizza( having pineapple as toppings). Unfortunately today we were served with minimal quantity cheeze pizza and that too cheeze wasn't of good quality. So I ordered another dish Indo China Bro Bro sizzler, I raised the concern and showed them tiny pieces of cheeze too. We have taken the pizza as we were hungry. I asked for feedback book for my genuine feedback. But I wasn't presented with feedback book but 2 pieces of cheeze garlic bread as complimentary. After 20mins I got my another order too. On checkout I was given only sizzler bill, I thought the pizza wasn't good that's why they didn't give me the bill but on asking they gave me the pizza bill too. I was highly confused on whole sinerio. 1. Quality of food has been degraded. 2. Kindly present with feedback book rather than buttering customer to hold him to write the review. 3. We ( 2 persons) have over-eaten ( as wasn't allowed to cancel the second order ) 4. This whole situation took 2 hrs. 5. We were not entitled to pay them for pizza as It wasn't good. Kindly don't take it wrong way. If food is good, we tip but when food is bad, then it is not on customers. Once presented with no bill then with bill. Quite unacceptable. 2 stars because they returned my purse I left there after dinner.

Moreover, similar stuff we noticed done to another customer before us. Is this a...