Bohca — Restaurant in Delhi

We made an online reservation through Google (which made the reservation through Zomato) for noon today (May 12, 2024). Their own website Bohca.in says they open every day at noon. We were told the restaurant is open at noon but they won’t serve anything until 12:30. What are customers supposed to do for that half your? They wouldn’t let us sit down nor did they offer water or anything. Once 12:30 hit, then they spoke to us again informing us that they no longer serve brunch. Why they couldn’t inform us at noon is beyond me. We talked to a manager type who parroted back “we don’t serve until 12:30 and we don’t offer brunch”. She didn’t care one bit about the great inconvenience the restaurant caused us. It was beyond her comprehension that what we experienced was BAD. I suppose bad service is business as usual for them. That’s why they add on a mandatory 10% service fee, so you’re forced to pay for bad service. As a consolation, they suggested we dine at their sister restaurant next door. There’s no way I would spend any money at their establishments. FYI, we were told they only take reservations over the phone. We suggested they remove themselves for online reservations through Google and Zomato so future customers won’t think they have a reservation when they really don’t. Our advice was ignored and they simply repeated they only take reservations...

I recently had the pleasure of visiting Bohca, and I must say it was an extraordinary experience from start to finish! The moment I stepped inside, I was greeted with a vibrant and energetic atmosphere that immediately got me in the mood to have a fantastic night out.

The club's interior design was breathtaking, featuring stunning lighting effects, sleek decor, and a spacious dance floor that invited everyone to let loose and dance the night away. The music was expertly curated, and the talented DJs kept the crowd hyped and engaged with their incredible mixes. I couldn't resist moving to the beat and joining the energetic crowd on the dance floor.

The staff at Bohca were truly exceptional. From the friendly bartenders who served up delicious cocktails with a smile, to the attentive waitstaff who ensured every guest was well taken care of, the level of service was top-notch. They were efficient, professional, and always ready to accommodate any requests or answer questions.

The club's drink menu was diverse and offered a wide range of options to suit every taste. The bartenders showcased their mixology skills, crafting unique and flavorful concoctions that were a delight to the senses. Whether you prefer classic cocktails or innovative creations, you'll find something to satisfy...

Greetings

I hope this message finds you well. I wanted to bring to your attention an incident that occurred during my recent visit to Bohca. While I appreciate the ambiance and service your establishment offers, I encountered a challenging situation with one of your guest relations staff member.

Despite expressing my intention to purchase a bottle, the guest relations girl exhibited an attitude that persisted throughout our interaction. I attempted to convey my interest in a bottle purchase, but unfortunately, her demeanor seemed unaffected, impacting the overall experience negatively.

I believe open communication is crucial for improvement, and I hope this feedback can contribute to refining the guest experience at Bohca. I trust that you will address this matter appropriately to maintain the high standards that your establishment is known for.

Thank you for your understanding and prompt attention to this...