Domino's Pizza | Geeta Colony, New Delhi — Restaurant in Delhi

Subject:Complaint Regarding Poor Quality of Order No. 284 from Domino’s Krishna Nagar Branch

Dear Domino’s Customer Service,

I am writing to express my dissatisfaction with the order I received today from the Domino’s Krishna Nagar branch. I ordered a Fresh Veggie Medium Cheese Burst Pizza and Stuffed Garlic Bread. Unfortunately, the pizza was of extremely poor quality—it was tasteless, and there was barely 10% of the cheese that should have been on a Cheese Burst Pizza.

When I noticed the issue, I called the delivery boy and requested him to return and replace the pizza. He informed me that he would speak to the store manager. However, when I spoke to Mr. Vijay, the manager, he simply told me that they would ensure better quality the next time I ordered, without offering to resolve the current issue.

This has been the worst experience I've ever had with Domino’s, and I am highly disappointed with the service and quality provided. My order number is 284, and the order was placed on 11.08.2024.

I kindly request that this issue be addressed promptly and that appropriate measures are taken to ensure it does not happen again.

Thank you for your attention to this...

I bought 4 course meal , and asked for take away , but he told me that it's not for take away , but few seconds later someone came in and ordered 6 (4 course meal) and he asked him for take away and he gave it .

I gave him 205 rupees , and he said that he will give me change of 80 with order , then I thought ok , But he didn't gave me change at that time , I took my order and ate it . After finishing my meal , I asked for my change and his excuse was that he forgot But I knew his intention was that there are high chances that I forget my change and just leave, and then that sum of amount will be his

You can not even say that there are high chances that he could have run out of cash , but how come he gave me change after that , there was not any other customer who entered, there was only one who paid through online mode

One thing is, I don't know about it but he gave me only half filled glass saying the meal contains 200 ml colddrink and the glass is of 350 ml But I saw many videos where everyone is getting a packed bottle. Which by the way he gave to the one who ordered 6 (4...

I went this place yesterday and I was totally disappointed with their services. firstly, there was no one on the order counter to assist the customer for ordering whether it's online and offline .people were facing issues in ordering no one was there to assist them ! secondly there kitchen place and their operating space was quiet unhygienic and unhygienic condition is really not good for their customers as well as for their health also!some of the staff members specially a female staff was quite rude with the customer she was not answering them properly , was not paying any attention to the customer so they need to improve their customer handling first ! Its a brand name ,nd i love it for so many reasons but yesterday experience was quiet...