Pizza Hut — Restaurant in Delhi

COMPLAINT AGAINST DRUNK, ABUSIVE, DOMINANT & HOOLIGAN MANAGER (SHANKAR ROWDY)

We are astounded to learn that a reputed brand like Pizza Hut is maintaining hooliganism and unruly store management to degrade reputable consumers. We were invited by the ignorant & rowdy store manager (Shankar) to replace our unpleasant dine-in experience just to get abused, humiliated & terrorized. He even attempted to attack us for demanding our rights without any fear & gender consideration. We had travelled from a distant locality to attend the invitation that the hooligan Shankar turned into a nightmare, raising a big question on the standard your brand is retaining to preserve consumer rights. The manager was drunk while on duty and surpassed all the boundaries of unprofessionalism to disregard us. Who has given you the mandate to offend & humiliate customers?

The big question arises here on the benchmark your brand encompasses to preserve the customer orientation standard of your management. Are they qualified enough to manage?

The entire incident was recorded on the phone & shall be produced before the consumer court to initiate legal action against the store management & its affiliates unless the matter is thoroughly investigated, and addressed & stern action is taken against the unruly manager besides a written public...

My recent visit to Pizza Hut at V3S Mall in Nirman Vihar was an enjoyable experience. The pizza, as always, lived up to the high standards that Pizza Hut is known for. The crust was perfectly baked, toppings were fresh, and the cheese had that delightful, stretchy quality that makes for a great pizza.The ambiance of the outlet was cozy and inviting, ideal for a casual meal with friends or family. The staff were attentive and friendly, contributing positively to our dining experience. They were quick to take orders and served our pizzas hot and fresh.One of the standout aspects was the cleanliness of the restaurant. It's evident that the management puts effort into maintaining a clean and hygienic environment, which is always appreciated.If I had to point out an area for improvement, it would be the waiting time during peak hours. It seems the restaurant gets quite busy, and a bit more efficiency in handling the crowd could enhance the experience further.Overall, Pizza Hut at V3S Mall is a great spot to satisfy your pizza cravings. Whether you are looking for a quick bite or a leisurely meal, this outlet won’t disappoint. Highly recommended for all pizza lovers in and around...

I have a love for pizzas and this place always do justice with that. I live nearby and a frequent customer to this pizza hut. Yes as these guys get busy during rush hours, my last order was also spoiled cz of that as it reached quite late as per the order status and it was cold by the time it reached. But the delivery guy Mr Yogesh helped me throughout this. Generally these outlets are not quite reachable and u just end up pressing numbers on IVR. But when i called Yogesh, who delivered my order, i thought he would say i cannot help you in this and call the store. But he assured me of a response from the store and even called me back and promised for a replacement. To my surprise he delivered a fresh pizza, same pizza i ordered as a compensation. So the taste is always good but i was impressed by the after sale service and also a great help by the...