I am deeply disappointed by the unprofessional service at this McDonald's in Rajkot. On a Friday night, I arrived at approximately 1:30 AM, as both Google and the store’s signage indicate operations until 2 AM. Despite an "Open" sign prominently displayed on the main door, the restaurant was deserted. After calling out for five minutes, a staff member emerged and brusquely informed us the store was closed due to having only three staff members. When I questioned the discrepancy with the advertised hours, no apology or explanation was provided beyond a casual mention of understaffing. As a weary traveler, I requested a simple item like a coffee, but was flatly denied. Remarkably, on the following Saturday night at the same time, the store was operational with the same three staff members, revealing glaring inconsistencies in their operations.
Upon reviewing other customer feedback, it is evident that multiple patrons have encountered similar issues with unexpected closures despite posted hours. This pattern of unreliable service is unacceptable for a global brand like McDonald's. I strongly urge the company’s higher authorities to investigate these recurring operational failures and implement corrective measures to ensure consistent adherence to advertised hours and professional customer service. This experience fell far short of the standards expected...
Read moreMan, what a letdown at this McDonald's in Rajkot! I showed up around 1:30 AM on a Friday night, expecting it to be open since Google and the big "Open" sign on the door say they’re good till 2 AM. Place was totally empty. After yelling for someone for like five minutes, a guy finally comes out and says, “Sorry, we’re closed, only three of us are here.” I asked why they advertise 2 AM if they can’t stay open, and he just shrugged, no apology or anything. I was starving after a long trip and even asked if they could whip up a quick coffee—nothing fancy—but nope, total shutdown. Then, get this: the next night, Saturday, same time, same three guys are working, and the place is open like nothing happened! What’s the deal? I checked other reviews, and seems like other people have been stuck with the same early-closure nonsense. This isn’t cool for a big name like McDonald's. Their management needs to step up and figure out why this keeps happening. Super...
Read more⭐ "Ordered a burger, got a science experiment. The bun was harder than my life's decisions, and the patty looked like it escaped from a cartoon. Even the ketchup seemed disappointed to be there."
⭐ "Waited 30 minutes for my order just to realize the staff moves slower than my grandma's WhatsApp typing. Fries? More like potato chips cosplaying as fries!"
⭐ "Tried the McFlurry, but it was more like McSlurry—half melted and tasting like regret. Even the spoon looked like it wanted to quit."
⭐ "The Coke was flat, the burger was sad, and the fries were colder than my ex's heart. The only happy thing here was me leaving."
⭐ "If you want fine dining, go somewhere else. If you want lukewarm fries and disappointment, this...
Read more