Chaayos Cafe at Capital Cyberspace — Restaurant in Gurugram District

I have always been a regular customer of Chaayos and have enjoyed many good experiences in the past. The quality of tea, the cozy ambiance, and the innovative concept have always made it one of my favorite places to relax. However, my recent visit to the Desi Chai outlet was quite disappointing and did not meet the usual Chaayos standards.

The service was very slow, and there seemed to be a lack of coordination in managing orders. Even after waiting for a considerable time, the preparation and delivery of tea took much longer than expected. The overall cleanliness and presentation of the outlet were also not up to the mark, which affected the overall experience.

I have always appreciated Chaayos for maintaining a consistent standard across outlets, but this visit left me quite unsatisfied. It’s disheartening to see such inconsistency from a brand known for quality and comfort. I sincerely hope that the management reviews the service process and ensures that all outlets maintain the same level of efficiency and quality that Chaayos is known for. With a few improvements, I’m sure Chaayos will continue to be the go-to place for tea...

Ordered a chai and poha. The poha was literally DIY, separate peanuts, bhujia, even separate chilly and onion. Just boiled poha. Sad how trying to cater to all choices just made them deconstruct the dish. What next? - chaipatti and hot water separately?

Used to like their poha -...

It is not open for visitors. It's a captive Chaayos only for building residents. Waste of time landing up there, you won't be allowed inside the complex by...