I placed an order at KFC and received confirmation from their store at Piyush Mahindra mall faridabad that your order is getting ready. I waited for 2 hrs. After long wait I even raised complaint at customer care but nothing happened. I tried at store no and after 15 minutes continuous trying I get connected. I was shocked to hear from the store boy Monoj that the order can't be executed as it doesn't comes in their radius. When i told him that you never confirmed me this earlier than he told me that it was confirmed at my no from store which was never done. You can check my call records from srore. Finally I would like to add that I had a very horrible experience with KFC, specially the piyush mall store and their staff who are liars specially the person Manoj. My evening got ruined,money got blocked and my experience was horrible. I would suggest everyone to never visit to KFC piyush Mahindra mall either offline or online. I would also suggest KFC to look in to the matter seriously and see their customer satisfaction level otherwise your brand image will be ruined by these small...
Read moreI have ordered from KFC multiple times through Zomato, hoping for a decent experience, but every single time, they manage to disappoint. This is not just an issue with one outlet—it’s a recurring problem across multiple KFC outlets in my area.
Missing items have become a norm. Some days, they forget the French fries; other times, it's the beverages. On rare occasions when they do send a complete order, the food quality is appalling—either stale, cold, or even undercooked, clearly rushed to meet delivery times.
To make matters worse, after consistently failing to fulfill basic orders correctly, KFC representatives have the nerve to call and pressure me into giving them a 5-star rating. This is completely unethical and unacceptable.
As a paying customer, I expect at least the bare minimum: receiving the food I paid for, in an edible condition. KFC, if you cannot maintain basic service and quality standards, you will continue to lose loyal customers like me. Highly disappointed, and I will be reconsidering ordering...
Read moreThis is a restaurant that is clearly involved in fooling customers and cheating them. Stay away from this restaurant. I ordered a chicken zinger burger and a small chicken popcorn. The sent me some small random open burger and it was not even taped and some 5 small peaces of popcorn. One peace of popcorn was already half eaten by someone. The outer packaging was sealed so it was not the fault of zomato deliver boy.
As a proof I am attaching the photographs of some stupid burger they had sent and the 5 peaces of popcorn and an individual image of the half eaten popcorn piece. (I tried thrice but the photographs are not being uploaded)
KFC - Have you entered the business of roadside Burger center (PS: those burger centers are more honest and they serve what has been ordered and in the most honest way)
NIT faridabad is a fraud restaurant and this is happening for the third time in last 6 months, so it is not...
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