Pyramid Panipat | Micro Brewery | Café | Lounge | Bar | Best Nightclub | Banquet Hall

Before you read the details below of my personal experience of this magnificent place, please do read the standard reply which the pyramid management is copy pasting to every comment. I m sure they must have added to mine also:(

The experience/bad experience

This was our first time and after reading the reviews we booked this place for our school reunion. I would not suggest this place to anyone, following are the supporting reasons:

1. Staff was not cooperative. They said no to music, a song that we requested to play. They said no to switch on lights which we requested to click a few pictures. The lights were on a few.mins ago gut when we requested they bluntly said no. FYI, the whole restaurant was empty and we were the only guests there:( still the service was poor
2. The food was tasty but nothing exclusive so in terms of an experience that you really want to get out of such an expensive place, it was zero.
3. I kept looking at one good thing that I want to write about them but unfortunately couldn't find any.
4. All the food items that they served us had high salt and when we pointed out the staff made face, didn't even had the courtesy to request for a replacement. Totally a zero customer experience, I would rather say negative score.

They copied some fancy things from other big restaurants, those of us who keep visiting restaurants would know. Restaurant business is not dhanda, it's an experience that you give to your visitors/customers and Pyarmid unfortunately failed completely on this. I request the management to work on some ethics and customer value.