Pizza Hut | Platina Mall Howrah, Kolkata — Restaurant in Howrah

I am writing to raise a serious complaint regarding my recent visit to your Pizza Hut outlet at Howrah Platina Mall. The experience was extremely disappointing in terms of both staff behavior and hygiene. Firstly, the lady staff present at the outlet did not communicate properly at all. She showed no patience, courtesy, or willingness to assist customers. Her attitude was rude and unprofessional, which made the experience very unpleasant. Secondly, the hygiene standards were very poor. The restaurant environment was not maintained properly, and the staff seemed careless about cleanliness and basic hygiene. This raises serious concerns about food safety. Pizza Hut is a reputed brand, and customers expect proper service, respect, and hygiene when visiting. Unfortunately, my experience at this outlet was far below these expectations. I request you to kindly investigate this matter, take strict action against such negligence, and ensure that staff are properly trained to maintain professional behavior and cleanliness...

I have gone there with my friends & we had a awesome experience. We ordered through the pizza hut app. The taste of the pizza improved a lot and the offers are also good. I'm adding some pictures for reference. follow me on Instagram @artist_arindam.

We wanted to pay cash so the mall cah counter provided us with cash card. That's...

This outlet of Pizzahut at Bangabasi is the worst ever place. The pizzas are of street like quality with excessive sauce poured on it. Untrained chefs. No cheese in Margarita pizza but too much sauce. I always eat from Pizzahut but never had such bogus pizza. Please close...