Burger King — Restaurant in Hyderabad

This is the worst experience i had I ordered combo(4 burgers and 2 frys ) . I received only 3 burgers and 2 fries. Immediately i complaint it to the team working there . Instead of accepting there mistake they very rudely declined the calls . Gave call back to report it again they stated that they sent 4 burgers . Upon investigation nether the driver had the burger nor me who eles had it . Burger got super power and disappeared? At first place i should have checked it and sent back . I didn't do that because of the trust i had on the brand Burger king . Kindly note the point change your customer service. Upon filing the same with the delivery partner Swiggy they tried to solve the issue took the ownership though it wasn't there mistake at this point. Burger King should be ashamed for this idiot behaviour of there own employees. And get them trained to talk and service. You people are serving food in India atleast value for that because we value the people who serve food but you people don't deserve...

Such a worst service here. All the employees here have attitude problem, they sometimes fight b/w each other. We wanted to have 2 Chicken Makhani burst burgers but the girl at the order counter says single burgers are not available and only meal combo (Chicken Makhani burst burger, French fries, Coffee) is available. Seriously? I didnt understand the logic😀 Then why there are single burgers on the menu? Up-selling should be optional not mandatory. When I said I will order it from the App, then they have proceeded with my order. Also, there is no cool drinks available here. If this will not be fixed, then there will be a situation where this store will be closed...

I usually visit this branch quite often, but over the past few months, the experience has noticeably declined. The ambiance and seating arrangements are poorly maintained — tables are often left unclean, and the overall hygiene doesn’t meet expectations for a place like Burger King. Additionally, the air conditioning has not been working during several of my recent visits. When I asked the staff about it, they simply said it’s not working and made no effort to provide an alternative or timeline for fixing it.

This lack of attention to basic comfort and cleanliness is disappointing. I hope the management takes this feedback seriously and works on improving the...