Domino's Pizza | Metro Station Nampally, Hyderabad — Restaurant in Hyderabad

Domino's Pizza is a global pizza delivery company founded in 1960. It's known for its home delivery service and is the world's largest pizza company. Domino's operates a vast network of stores worldwide, with a presence in over 90 countries. Here's a more detailed look: Key Features: Global Reach: Domino's operates in over 90 countries and 5,701 cities. Pizza Delivery: The company specializes in pizza home delivery, a service that has made it a market leader. Menu Variety: Beyond pizza, Domino's offers a variety of menu items, including pasta, sandwiches, wings, and desserts. Technology: Domino's has been a pioneer in using technology for ordering and delivery, including online and mobile ordering, and the Domino's Tracker. Franchise Model: A significant portion of Domino's stores are franchises, allowing for rapid expansion and local customization. India's Presence: Domino's has a strong presence in India, operating through Jubilant FoodWorks Limited, which holds the master franchise for the brand in India, Nepal, Sri Lanka, and Bangladesh. Milestones: Domino's has a rich history, with key milestones including the opening of its first franchise store, international expansion, and the introduction of new menu items like...

Here is my experience. This happened around Christmas 2024. I went to the outlet seeing the offers displayed outside. Once I got in, there wasn't even a single customer. The person at the counter was frustrated seeing us & when asked about offers, he said offers are only available online & went back into the kitchen. I checked offers on Domino's app & had a few doubts, but there was no person to help. The counter guy was in the kitchen talking to other staff & completely ignored us. We left after waiting for 5 minutes.

After that, I ordered through Domino's app once I reached my hotel. The delivery agent wanted to know my location to which I gave him my exact location pin, but he kept angrily asking for directions which I didn't know since I'm not from Hyderabad. I had to take assistance of the hotel staff for the driver to reach my location. After all this fuss the delivery guy demanded a tip, which I refused.

Overall, bad experience in the store & delivery. The food was...

Visited this Domino’s outlet around 9:40 PM. There were no dine-in customers, just a few online orders, but still they refused to take my order after making me wait and confirming it. The staff simply said, “We can’t take any more orders due to heavy workload” — which clearly didn’t match the situation. It felt like they were deliberately trying to push customers away, possibly coordinating with nearby restaurant owners. Very unprofessional and irresponsible behavior. Looks like the owner is not serious about running the business or serving customers properly. Definitely not...