HARLEY'S Fine Baking - Nanakramguda

I had an incredibly disappointing experience at this bakery. Upon arrival, we went straight to the counter to buy some bread. Despite there being two people at the counter and low to moderate rush, we were ignored repeatedly. The staff were more interested in whatever else they were doing than in helping us. We asked multiple times if they had different types of bread, and while they confirmed they had multigrain bread, they made no effort to assist us beyond curt replies.

After finally selecting a couple of breads, we decided to eat something before leaving. We ordered a burger and a cold coffee. The burger arrived after 15 minutes, but the coffee never came. We had to remind the waiter, only to realize they had completely forgotten our coffee order. We cancelled the coffee as we were already delayed.

When we asked for the bill, we specifically requested it include the breads we chose. The bill took another 10 minutes to arrive and incorrectly included the coffee we never received. We had to go to the counter to get this corrected.

To top it all off, despite asking them earlier to set aside the breads we chose, they tried to give us broken bread. When confronted, they insisted the bread was fine, disregarding our concerns entirely.

Overall, the service was abysmal, the staff was inattentive, and the experience was frustrating from start to finish. This all happened on a weekday with a low to moderate rush, making it even more inexcusable. I won't be returning to this pathetic place.