I recently visited Brown Sugar Cafe and unfortunately, my experience left much to be desired. We ordered a pizza, hot chocolate, and a Coco Frappe. The Coco Frappe was passable in taste, but nothing remarkable. However, the hot chocolate was a major letdown – it tasted like plain water with no discernible flavor, easily the worst I've ever had.
To make matters worse, the pizza didn't resemble anything close to what one would expect. It lacked the essential qualities of a good pizza – taste, texture, and presentation. It was a regrettable choice.
What added to the disappointment was the apparent lack of care from the staff. It felt as if our concerns weren't taken seriously, reflecting a disregard for customer satisfaction.
Given this experience, I cannot recommend THIS Brown Sugar Cafe to others. It's important for establishments to maintain quality in both food and service. I hope this feedback can contribute to improvements, ensuring a better dining experience for...
Read moreVisited for the first time in This Outlet. Pretty ambience and cooperative staff. Ordered dishes were- Vadapav Chilly Garlic Noodles Green apple spiritzer Black forest Pudding Everything was good in taste except for the pudding which didn't tasted fresh and was highly overpriced. Snacks were must try and the beverage was highlight. Staff is very humble and cooperated well with...
Read moreWant to have a nice chit chat with your friend or want work on something important coming up this place could be your go to destination🤍 The food is good but the thing which makes your day is the hospitality shown by the staff they are some of the people smiling faces and try providing things good as they can. And special thanks to miss aarti for the pen I guess and getting me out...
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