LASA Bistro | Pure Veg Restaurant in Jaipur — Restaurant in Jaipur Municipal Corporation

We had our kitty today at Lasa. It was a worst experience we have ever had. The ac of the banquet hall at the 3rd floor was not working for initial 1 hr and all of us had a tough time. Two of our members went back just due to this problem. The service was very poor. We had to go personally to the kitchen to ask for pao and till the Pao reached the table, bhaji was cold. We had to ask for rice again and again with manchurian. The staff was just standing with folded hands. Almost all the members went back without eating or just had icecream. And at the time of payment when we asked the team for some discount because of the discomfort and poor quality service the person rudely denied and said we will have to pay full amount @400/ per person. All our 25 members will never visit again. It’s a suggestion for the management please improve your service if you want to stay in the market.

‘Added and Written after getting response from the restaurant team’: Sir it’s our sincere advice please improve your service quality instead of blaming the customer.The compressor of the ac doesn't take one hour to start. We clearly told you that we will reach the venue at 2:30pm, you should have started the cooling system prior to that. After reaching the venue we ourself pulled down all blinds of the hall as it was really hot. There was no prior arrengement from your end. We are a total of 25 members of which 6 people didn’t turned up and one of our member didn’t have food because being the host she was busy in running from 3rd floor to your kitchen which is on the ground floor to request for fast and proper delivery of food. We paid a total of 7500/- and no discount was offered. You can check this with your kitchen team and the chef, also you must be having camera’s installed at your premise please have a look at the recording and see how many people turned up and what chaos your team created and ruined our evening. We are not finding any pleasure in writing this review, please take it in good spirit and try to improve your flaws instead of blaming...

I recently visited LASA Bistro | Pure Veg Restaurant in Jaipur with my family and friends, and unfortunately, it was a highly disappointing experience. Despite the high expectations set by the five-star prices, the quality of the food, staff, and services was far below par.

First and foremost, the staff were extremely unprofessional and inattentive. We had to wait an excessive amount of time just to place our order, and when we finally did, the server was rude and seemed uninterested in providing good service. Our requests for basic things like water refills and additional napkins were ignored...

The restaurant is well lit and decor of the place was very lively. We enjoyed our food on the rooftop section. The servers were helpful, good with selection and aided to our needs. A few things were not available so that dampened the mood. And though the place was not bustling with customers, overall it was great. A friend of mine recently visited this place again. She ordered one of the same dishes back but found it to be completely different in look and taste than last time. The staff informed that a different has cooked the meal. So, I guess they don't have uniformity in food with...