I noticed that the app offered a 10% discount upon installation, which required scanning a barcode displayed on their screen and then getting it accepted by the staff. However, the staff outright refused to apply the code, claiming they wouldn’t receive their payment if the discount was used.
This is highly unprofessional and misleading. Not only was the offer on the app rendered useless, but the staff member was also extremely rude in their behavior. He bluntly said, “I won’t apply the coupon,” without any courtesy or explanation.
It felt like a deliberate attempt to mislead customers and deny them the benefits being promoted. Such experiences create a very poor impression and reflect badly on the brand’s...
Read moreStarbucks Jaipur is a popular coffee shop located in the Jaipur Airport first floor as well as at arrival terminal gate. The coffee shop offers a wide range of coffee and tea beverages, as well as snacks and pastries.
The ambiance of Starbucks Jaipur is cozy and welcoming, providing a great place to relax and enjoy a hot cup of coffee. The staff at Starbucks Jaipur is friendly and knowledgeable, providing excellent customer service to customers.
Overall, Starbucks is a great place to grab a cup of coffee or tea while at the airport. The coffee shop provides a comfortable and inviting atmosphere, making it a top choice for locals and...
Read moreFantastic service! The staff was friendly, the store was spotless, and the greeting was warm. The order was confirmed twice—once verbally and again when called out as the correct drink, proving there was zero miscommunication.
However, my Java Chip Frappuccino was fundamentally flawed: it was prepared with no chocolate chips. Since I was rushing to catch my flight, I didn't realize the mistake until I was airborne, making it impossible to return and get it corrected.
Ultimately, great service and clear communication can't fully compensate for an incorrectly prepared core product. The error was entirely in...
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