KFC — Restaurant in Karnataka

Had been to KFC on 7th of may at the transit mall. I am a frequent customer at KFC….When at 10:30am i had reached there they said service not available at the current moment. So Around 11am i had placed my order for the 4 combo offer of wings ….. they approximately took 40-45 minutes to serve it. When I checked the prices online it showed lesser than what they had charged me for . Also when asked for ketchup sachets they charged me for that too. For 2 sachets of ketchup they charged ₹50. While taking ketchup they didn’t even inform that they would charge us for it . So i bought 6 sachets of ketchup.. in which I didn’t use 4 of it so i asked them to take it back and deduct the amount from the bill when I placed order at the 2nd time for another 4 combo offer of the wings …and this time they charged us lesser than the first time for the same order!!! They were supposed to serve us 16 pieces of wings as i placed for 4 of the combo offer , but they gave us only 12 pieces.. that too not all were wings pieces. The staff looked very disinterested, the cashier lady was rude and disrespectful! The manager didn’t really care what was happening and he too argued. This was very unexpected behaviour from KFC as it is my go to place!! There was a argument while paying too at first when I ordered they accepted gpay but the second time they said the gpay is not working also after placing the order and paying the bill i didn’t receive any sort of receipt. Also they started to warn us saying they would call police. What is this behaviour so unethical and unprofessional and not at all acceptable. We are the customer you are supposed to serve us with respect . We pay and eat! If this behaviour of the manager continues people might even stop going there. The other staff members were gentler than the cashier lady and manager. Also you can review the cc camera footage from that day and look at the behaviour of the manager. I would give 0 star for service and for the food . I have tasted KFC before also and this was just not upto the mark

I want my complaint to be taken into consideration , immediate and strict action against the branch and also the management. If no action is taken against it then i would take my complaint to the local food authority or the police department! Also towards the end there was a cut off of the electric power…. The staff might lie or return complaint on us but if they have any intention of doing it just know that we have shorted a video of that particular time when the...

KFC never fails to impress with its signature taste and quality. The fried chicken is always crispy on the outside, tender and juicy on the inside, and full of flavor that keeps you coming back. From classic buckets to spicy varieties, every item feels freshly prepared and satisfying. The sides like fries, burgers, wings, and desserts perfectly complement the meal, making it a complete treat for both small and big cravings. The service is usually quick, the ambience is casual and comfortable, and it’s a great spot to hang out with family or friends. Whether dining in or taking away, KFC ensures consistency in taste, quantity, and overall experience. Truly a must-visit for chicken lovers who enjoy good food in a...

Not clean for how the restaurant needs to be..!

The entry itself is so unwelcoming with no proper entry to the steps. the floor is always dirty with tissues and food lying around This outlet is understaffed and hardly there will be 3-4 employees The automated kiosk for placing order is always under technical issue To place an order, I have stood in the counter for more than 15mins. There is no queue, people just crowd near the counter and it is frustrating to wait when you promptly stand in the queue waiting for your turn I am not sure if they have a manager either, but this is not the way a branded outlet should run even though it is...