Shaahi Family Restaurant | Best Restaurants In Hubli-Dharwad, Karnataka ಶಾಹಿ ಫ್ಯಾಮಿಲಿ ರೆಸ್ಟೋರೆಂಟ್ — Restaurant in Karnataka

TL;DR- Do not go by the 4 star ratings. The food is bad so is the service.

What actually happened:- I had asked for a tandoori chicken and the owner (with whom I got along very well initially) suggested I go for peshawari instead. I could make out the chicken was reheated and was not fresh as it was warm from the outside only. I didn't say anything....

Next I ordered a sunehri fish tikka, initially the waiter said that fish was not available, that's when the owner came and said they have it. When the food came, we tried one piece and this again was either reheated or was some old stock because basa fish takes very less time to cook and is soft, but this one was chewy and smelly. To not make a scene in front of other guests, I went to the owner at his desk and gave him feedback to which he said he'll look into it. 10 minutes went by and the owner wasnt in sight so I asked the waiter if the fish was going to be replaced. He came back and said it couldnt be, and that we could order something else. By then I had lost my appetite to eat at this restaurant so we paid the full bill (₹940, also the fish was almost 40% of the bill), and went to McDonald's.

P.S.- Oh also they messed up my mom's fresh lime soda order and got her a sweet drink (she's a diabetic) instead...

After reading a lot of review my wife and I thought of trying out this place.

We ordered manchow soup , which was bland and pathetic. I rate it 2/10

We ordered of chicken sizzler, 0/10which was thesoge reason we went there however was worst experience and pathetic food in the name of sizzler. Chicken was quickly cooked hence it was chewy, sautéed veggies was stale , rice was well cooked but lacked flavour and French fries was ok. Steak sauce/ sizzler topping was more like their manchow soup.

Mutton biryani was a game changer, well cooked rice however mutton wasn’t cooked as per standards but flavourful.-6/10

Please if you visit here, would recommend to go Indian cuisine only.

Service -3/10 as the server wasn’t aware of the menu and the availability. Would recommend the owner or manager to train them so they are more confident on upselling the items rather than suggest the most priced dish.

Ambience - Soothing and contrasted ambience with...

The worst food and the worst service ever. We had pre planned a bday party, fixed the menu 1 week earlier and on the party day, when we arrived at the restaurant the manager was asking what menu to bring and were like we have already fixed the menu… but again they found what we had ordered and told they will get ready in sometime. But literally took 1 hour to prepare and serve.. After eating the taste was totally different and when enquired about it they told the chef was changed that’s y, I mean like wow what an escape… the AC was not operational, and it was really very hot…. somehow we finished the food and were waiting for the bill which took almost half an hour to print…. On top of that they didn’t have a atm swiping machine as a result we had to search for atm at 12 midnight and then pay them.

WORST...