Cafe ladder — Restaurant in Kerala

We were looking for a change from Keralan food so decided to try Cafe Ladder. We rang and messaged the Cafe reconfirm that they would have their full menu available for lunch on Monday. That confirmed both over the phone and by whatsapp that the full menu would be available so we decided that it was going to be worth the one and a half hour drive each way. We arrived just after 1 pm to find that they were still sweeping the restaurant and that many of the items on the menu were not available. After a discussion about why we were told that all items would be available when they were not, we unhappily decided to choose from the very limited items that we were informed were available. We opted for 3 beef burgers, one veg burger, a Mediterranean salad and some fries. Having taken the order they then informed us 30 minutes later that no beef burgers were available. Very unhappily we agreed to try the chicken burgers instead which arrived about an hour after we had originally ordered. The fries had come after 15 minutes and were quite tasty I have to admit. Once the chicken burgers arrived they were not bad. The veg burger was pretty bland and tasteless. Once we had finished the fries and the burgers they decided to deliver the salad! This was one and a half hours after our order!!! We refused it as it should have been served with the main meal or earlier. All I can say is that this place is not worth visiting because of the really poor service and a lack of honesty about the menu when we checked in advance. A wasted 3 hours travelling there and back. So...

Really good food. It’s on point. We ordered a Tahini salad, two sandwiches and a peri peri chicken fingers. Loved the chicken club sandwich, tahini salad and the chicken fingers. It was delicious. I would highly recommend. Taste was very good. The only con I would say is that the service is a tad slow but it was absolutely worth the wait. It would be great if you guys can improve on the speed.

Edit : When I mentioned the speed they told me they only soft launched the place so still working on the pace so I won’t hold this...

I recently visited your cafe and I was thoroughly impressed with my experience. The food was delicious, with each dish having its own unique taste and flavor. The service was top-notch, with the staff being friendly and accommodating to all my needs. The quality of the food and drinks was excellent, and the ambience of the cafe was cozy and inviting. Overall, I would rate my experience at your cafe a 5-star, and I would highly recommend it to anyone looking for a great meal in a welcoming...