Hotel Annapoorna — Restaurant in Kerala

I found the food to be incredibly delicious and satisfying. However, I would like to address an issue regarding the cleanliness and smell of the toilets, which significantly impacted my visit.

Upon using the facilities, I noticed that the toilets were unclean and emitted an unpleasant odor. I immediately reported the matter to the waiter, hoping for a swift resolution. Unfortunately, instead of addressing the issue properly, the staff opted to use a room freshener. Regrettably, this only intensified the smell, making it even more uncomfortable for patrons.

Due to the persistent odor and uncleanliness, my companions and I felt compelled to utilize the wash area located outside of the air-conditioned restaurant. While we understand that maintenance issues can arise, it is crucial for an establishment of your caliber to maintain hygienic and pleasant restroom facilities for your customers.

I wanted to bring this matter to your attention as I believe it is important for your team to be aware of such incidents. While the food quality was exceptional, the unpleasant restroom experience marred an otherwise enjoyable dining occasion. To enhance the overall customer experience, I kindly suggest that you pay closer attention to the cleanliness and odor control of your washrooms. Regular cleaning and maintenance, as well as addressing any reported issues promptly and effectively, would greatly contribute to a more satisfactory dining...

Hotel Annapoorna in Thellakom, Kottayam, offers a truly delightful dining experience. During my recent visit, I was impressed by the quality of food, exceptional hospitality, and the overall cleanliness of the establishment.

The menu features a variety of options that cater to both traditional Kerala cuisine lovers and those looking for multi-cuisine dishes. The flavors were authentic, and the food was served fresh and hot. The sambar and coconut chutney stood out for their rich, traditional taste.

The staff were courteous, attentive, and ensured that every guest was well taken care of. The service was prompt, and the team’s warm attitude made the experience even better.

The restaurant also provides ample parking space, which is a big plus for those traveling with families. The ambiance is neat and welcoming, perfect for a relaxed meal.

Additionally, they have a franchise of "Aadaaminte Chayakkada," a well-known place in Dubai for South Indian traditional specials, located just across the road. I look forward to trying it during my next visit.

Overall, Hotel Annapoorna is a great place for anyone looking to enjoy delicious food in a friendly and comfortable setting. Highly recommended for families and food...

My recent lunch experience at hotel annapoorna left me with mixed feelings. While the restaurant offers a wide variety of dishes that pleased both me and my family, there were certain aspects that could be improved upon.

On the positive side, the restaurant boasts a spacious parking area, which is convenient for diners. However, upon entering, I found the interior to be lacking in charm and upkeep, falling short of my expectations.

One area that particularly stood out was the staff approach. Unfortunately, the service was average at best, as we didn't receive a warm welcome upon arrival. Additionally, staff members seemed indifferent until it was time to take our order, which made for a less comfortable dining experience.

Despite these shortcomings, I must emphasize that the variety of dishes offered was impressive, and the quality of the food itself was satisfactory.

In conclusion, while hotel annapoorna as its strengths, such as a diverse menu and...