KFC — Restaurant in Kerala

Absolutely PATHETIC service at KFC balaramapuram.

On August 6th, I bought their Wednesday special — 12 pieces for Rs 399+tax. When I got home, i found one of the broasted chicken pieces (Hc) was missing. It was a takeaway order, so I assumed maybe it was a mistake, so I didn’t complain.

Fast forward to August 9th, evening around 7 30pm — I went back to buy their 9 pieces for RS.299+tax offer, (the one I’ve bought from here at least 5–6 times before). The cashier — the same guy who has taken my order before — straight up lied to my face saying, “KFC never had that offer.” He kept repeating that if it’s not in their machine, it doesn’t exist. He didn’t just say it’s not available today — he denied it ever existed.

So in the space of a week:

• They shorted me food I paid for.

• They lied to me about an offer I’ve bought multiple times.

• They treated me like I’m lying.

This is dishonest, disrespectful, and completely unprofessional. As a regular customer, I feel cheated and insulted. KFC needs to train their staff better — and maybe teach them not to lie to loyal customers.

Avoid this branch (KFC BALARAMAPURAM) if you value your money and...

The KFC outlet in Balaramapuram exhibits deplorable waste management practices. Strewn disposable cups and plates labeled with KFC logos clutter the streets, while masks and hair nets, likely used by staff, are carelessly discarded. This neglect not only reflects poorly on KFC's commitment to cleanliness but also poses environmental and health risks. Urgent corrective action is imperative to rectify these unacceptable conditions.

Implementing a comprehensive waste management system is essential to maintain cleanliness and environmental responsibility. KFC should prioritize regular waste disposal, provide proper bins for staff and customer use, and conduct thorough staff training on waste handling protocols. Additionally, proactive efforts to engage with the local community on environmental stewardship can foster a culture of responsible waste management. By taking these steps, KFC can uphold its reputation while contributing positively to the community and...

Right from the opening day, I hv been taking food from here, just couple of days after it's opening though we paid online, they were sending as broasted only, when I went directly to take food they said smokey machine under repair only. Still I was waiting to get food as what they suggested, according to the bill I was asked to wait for 10 mnts only. When I went inside to take the food after 20 mnts, and shown my bill. The counter staff got confused, he said sir it was ready, but he couldn't find anywhere there in the food, though camera was all around there. While this counter staff who was bit confused and trying to my parcel, suddenly a supervisor or manager appeared here, in front of me that person who was ordered the counter staff and telling like this " ignore all these and we have a VIP guest and take care of him", while hearing his absolute stupidity I was forced to say " what a pitiable and unprofessional manager you people have got" nothing more...