Mashawi grill — Restaurant in Kerala

This was a shop where I used to go for food after the night train. Last night (11/12/2024) I went there for food. Ordered by Alfam. At the time of taking the order they did not mention that the food will take time to be ready. After some time, when I saw that the food is not arrived and those who came after me got food, when I inquired, they said that it will take time to get Alfam and if it is Shawaya, it will be available quickly. As I was very hungry, I asked to give Shavaya. Within five minutes, my first order of Alfam arrived. The chicken was half cooked and inedible. When I mentioned it to the staff there they acted like there was no problem. More than the food, the behavior of the staff there is moose. If shop associates see this, first teach the staff how to treat customers. That was my last visit to this shop. Will never go...

I had a very disappointing experience at Mashawi Grill. The food was below average – lacked flavor, freshness, and overall quality. Even the basic items were poorly prepared. On top of that, the service was slow and inattentive. Staff seemed disinterested and not welcoming at all.

I had high hopes based on the name, but unfortunately, it didn’t live up to expectations. Definitely not...

I visited Mashawi Grill today and ordered their Masala Shawaya, expecting a rich and spicy dish as they claimed. However, it tasted like a plain chicken with some gravy with no real spice or flavor. There was nothing special about it just a regular, bland dish that didn't match the hype.

Definitely not worth the money! If you're expecting flavorful and spicy food, don't waste...