Bahula — Restaurant in Kolkata

I wish I could give this place a 5 star rating. Things that need to be in place for me to be able to give such a rating are good food, good service by patient staff members and warm and beautiful ambience.

The food here is fabulous, the ambience is beautiful but unfortunately on the day I visited (Saturday, weekend), I was not at all happy with the service of one particular staff member. Firstly, he forgot to mention one of the soup orders in the kitchen which resulted in the soup coming in very late. Secondly, 2 items (one starter and one main course vegetable) were supposed to be without onion garlic but after eating we realised that they had onion garlic and this was extremely disappointing. The drink orders were also messed up. Overall the food came in quite late than normal. And all this was the fault of only one staff member, the person taking the order. The server was extremely patient and perfectly served everyone on the table.

Lastly, the bill was also wrong as some other table's bill was merged with us.

But as I mentioned, I really enjoyed the food here and liked the ambience too, hence 4 stars.

Despite a not so great experience, I would still recommend everyone to give this place a visit and some dishes you could try are Lemon coriander soup, Tandoori paneer tikka masala and Hunter's Shashlik...

It's a pure veg restaurant but still lacks in taste. Such a pale in taste with late service. Unchi Dukaan Phika Pakwaan seems rightly made for this place. I have tasted pure veg food all across India but never tasted such food with no taste by giving high prices for it. I have received 1/4th of the total dish by paying more than it deserved. Total waste of my...

The staff lacks basic manners. They're cheating their customers. We received 1/4th of the actual quantity of food which was supposed to be served just because we used coupons. On being enquired, the manager rudely replied with "its not my concern, deal with Groupon" and walked away. Hence, bad service too. So if you wanna ruin your night, I would highly...